by AllThingsECC.com | Apr 13, 2020 | Comm Center News
Dispatchers in Natrona County are using a live video response service for 911 calls in order to help with social distancing measures.
The optional service that callers or dispatchers can request during the call will be in effect for the next 30 days. It does not eliminate traditional face-to-face first response services, officials say.
According to a news release, 911eye allows callers with smartphones to share live videos, texts, pictures and GPS…
by ECC Editor | Apr 10, 2020 | Comm Center News
FARMINGTON – Commissioners moved again to table a contingency plan proposed for the Franklin County Regional Communications Center at a meeting Thursday morning, as well as reversing a previous decision and opting in to federal paid leave associated with the COVID-19 pandemic.
The contingency plan developed by dispatchers would, once activated, split the center’s staff into two, four-person teams each of which would stay at the center for two weeks at a time. Dispatchers proposed the contingency out of concerns for a workforce they said is limited: seven dispatchers filling eight shifts, as well as three trainees… READ MORE
by ECC Editor | Apr 10, 2020 | Articles, Comm Center News
Lyon County Commissioners approved an additional appropriation to the county’s Emergency Operations Center Thursday during its regularly-scheduled action session.
Flint Hills Community Health Center Chief Financial Officer Stephanie Ringgold and Lyon County Controller Dan Williams made the request for $100,000 in additional funding to help the county’s response to the COVID-19 pandemic. The funds are to be paid out of the county’s sales tax fund. It is the second such request for the Emergency Operations Center — which is housed at the Emporia FHCHC Clinic… READ MORE
by ECC Editor | Apr 9, 2020 | Articles, Comm Center News
Life moves on amid the COVID-19 lockdown in Owen Sound, even while most people are focussed on the latest developments in this public health crisis.
Owen Sound Police Service successfully completed its first end-to-end test call through the next-generation 911 emergency system, NG911, on April 3.
The new system will let people text 911 operators and send them photos and video of emergencies, as well as phone them, as they are able to do now. Down the road, people will… READ MORE
by AllThingsECC.com | Apr 9, 2020 | Comm Center News
APCO International has filed a Project Initiation with ANSI and has issued a call for participation for work group members to participate in the revision of the APCO Standard for Telecommunicator Emergency Response Taskforce (TERT) Deployment.
Representatives from APCO, the National Emergency Number Association (NENA) and public safety communications personnel are invited to participate in the revision of the current standard.
by AllThingsECC.com | Apr 9, 2020 | Articles, Comm Center News
Next week, April 12-18, is National Public Safety Telecommunicators Week, and emergency communications centers are divided about how or whether they are celebrating. Our research shows that many are postponing all or most of their celebration due to COVID-19. Even those continuing to recognize the week have had to defer some parts of their celebration, such as awards banquets, open houses and in-person recognition from the first responders they support. The reasons behind each decision are complicated, and there is no right or wrong, just adjusting to the current situation and doing what is best for each particular agency. For…
