County approves 911 radio bid (MI)

In a 3-2 vote Tuesday, Branch County Commissioners voted to award a bid to upgrade the county’s emergency communications system to J&K Communication of Indiana for $8.2 million.

This came after representatives from Michigan Public Safety Communications System made a last minute plea to reconsider the Motorola bid which supplies the statewide system…

New Bedford police dispatchers have heard it all during coronavirus crisis (MA)

NEW BEDFORD — Jessica Melo recalls the elderly woman on the other end of the phone who could hardly breathe.

A New Bedford Police Department dispatcher for two and a half years — a former medical assistant with no law enforcement background who had to learn “a whole new language” to become a dispatcher — Melo immediately went to her COVID-19 protocol and her training, asking the woman a series of questions meant to assess whether she might have the coronavirus…

Special Needs Notification Service Offered By Hoover Police (AL)

HOOVER, AL — The Hoover Police Department now has a way for residents to communicate any special needs with police prior to an emergency situation. Hoover 911 Communications Center personnel can create a notification “flag” in the dispatch system which would alert the dispatcher on duty to relay the pertinent special needs information to first responders prior to their arrival at an address…

Dispatcher Dies in Tragic Interstate 95 Crash in Camden County, Georgia (GA)

CAMDEN COUNTY, GA- Thebrunswicknews.com writes that a crash left a 911 dispatcher dead this week on Interstate 95. The victim had just finished her shift with the Camden County Sheriff’s Office in Woodbine. The woman entered a construction zone where she collided with a tractor-trailer that was traveling at a slow rate of speed. The incident occurred in the early morning…

Florida man arrested after asking deputies for booze and ice cream (FL)

CHARLOTTE COUNTY, Fla. – A Punta Gorda man called 911 multiple times and asked deputies to deliver him ice cream and liquor, according to Charlotte County deputies.

Last Saturday, deputies responded to a Punta Gorda apartment after Michael James Gables, 65, called 911 to report an ’emergency.’ When deputies arrived at Gables’ apartment, he asked them to take a $20 bill that was on the couch and return to his place with some liquor… READ MORE

‘We are better prepared’: 2010 flood laid path for better public safety in Williamson County (TN)

As 911 emergency calls began pouring in to Williamson County’s Emergency Communications Center on Saturday, May 1, 2010, so did flood waters.

Operators managed an unprecedented 50 calls an hour while rising water collected at their feet in the basement of the Williamson County Administrative Complex. Staff rushed to pump out the water with a hose…