Oakland Mayor Sheng Thao announced this week that the city’s 911 response times are finally headed in the right direction as their dispatch center fills vacancies.
DENVER, CO – The House Transportation, Housing & Local Government Committee today passed legislation to recognize emergency communications specialists, also known as 911 operators, as first responders. HB24-1016, sponsored by Representative Sheila Lieder, passed committee unanimously.
RALEIGH, N.C. – The North Carolina State Highway Patrol (NCSHP) can now immediately track your call with GPS and pinpoint the nearest trooper, after an upgrade to the agency’s statewide computer-aided dispatch (CAD) system. The $11.1 million project began during the COVID-19 pandemic, and is nearly complete, thanks to funding from the federal American Rescue Plan Act (ARPA) and state legislation previously signed by Governor Roy Cooper. The grant is administered by the North Carolina Department of Public Safety with oversight from the North Carolina Pandemic Recovery Office.
After a nine-day outage due to a ransomware attack, “core functionality” was restored to the Bucks County 911 computer-aided dispatch system on Tuesday, county officials said.
While that system was down, a backup system was used, with dispatchers recording information from calls on pen and paper and relaying that information to first responders over the radio, officials said.
At a Tuesday morning press event, officials from Snohomish County 911 joined representatives from the County Fire Chiefs Association and County EMS to announce the launch of a new program aimed at providing 911 callers with individually curated care targeted to their specific needs.
