by AllThingsECC.com | Jun 24, 2020 | Comm Center News
The Holbrook Regional Emergency Communications Center buried a time capsule on June 12 in the HRECC’s new building, to be opened by staff members in 30 years, Director Steve Hooke recently said.
Members of the HRECC added items to the time capsule, which then was sealed behind one of the walls at the site of the new facility.
Some of the items in the capsule include the HRECC’s most recent development grant application, a current departmental budget, an HRECC patch and patches of all partner agencies, business cards, photos of the current center and the construction of the new center, the current HRECC staff roster…
by AllThingsECC.com | Jun 23, 2020 | Comm Center News
NENA announced today that it has cancelled its in-person 2020 Annual Conference & Expo and is replacing it with an online event due to public-health and safety concerns related to the coronavirus (COVID-19) pandemic. The face-to-face event was originally scheduled to be held in June in Long Beach, California, before being postponed to September. However, given the still-uncertain trajectory of the pandemic, and considering that conference participants would be coming from all over the country and around the world, NENA concluded that cancelling the in-person meeting was the only safe and responsible action…
by ECC Editor | Jun 22, 2020 | Comm Center News
Determining when its appropriate to call 9-1-1 can be challenging at any time, but with the ongoing coronavirus pandemic, people seem to be even more uncertain.
The best rule of thumb is “don’t wait until it’s too late.”
Scotts Bluff County 9-1-1 communications director Ray Richards said there is a rise nationally of severe incidents not being reported because people don’t want to tie up 9-1-1 systems or dispatchers… READ MORE
by AllThingsECC.com | Jun 22, 2020 | Comm Center News
The Virginia Information Technologies Agency (VITA) announced in a release that its Integrated Services Program (ISP), in coordination with Fairfax County Public Safety, has launched Next Generation 9-1-1.
The new NG9-1-1 system is built on an internet network that can deliver calls to the appropriate 911 center faster, connect with other public safety systems and databases, and receive multimedia communications, including text, photos and videos. A picture of a crash scene may provide…
by AllThingsECC.com | Jun 22, 2020 | Comm Center News, Resources
Course Information
MVC offers a 120-hour public safety dispatch course in conjunction with the Riverside County Sheriff’s Department and POST. This course provides basic training for entry-level law enforcement dispatchers and complaint desk telephone operators. Participants learn correct procedures for public safety telephone and radio operation, interagency coordination and communication, and stress management. Advanced instruction in civil liability, suicidal callers, ethics, and the dispatcher’s role in officer safety…
by AllThingsECC.com | Jun 21, 2020 | Comm Center News
Williamson County has named Operations Manager Kristy Borden as the new director of the Williamson County Department of Emergency Communications.
“We are proud to announce Kristy’s new role,” Williamson County Public Safety Director Bill Jorgensen said. “Through her leadership, skill and drive to serve the community, we know that she will be able to continue to move the department’s mission forward…
