More Smoke and Mirrors from Verizon

By Richard Mirgon, Public Safety Consultant

There was recently published an article about Verizon announcing their new public safety app store. Public safety should understand that this app store is marginal and nothing more than a list and access to a miscellaneous collection of public safety related applications. This site is dangerous to public safety and users should read the User Agreement which says Verizon is not responsible for anything. Here is a sample from that User Agreement…

 

Iowa lawmakers approve classifying dispatchers as first responders (IA)

(Des Moines) — Lawmakers in the Iowa House and Senate have both passed legislation that would classify dispatchers as first responders.

Senate File 2373 was passed unanimously in both chambers. Currently, Iowa Code classifies dispatchers as telecommunicators, but the bill would change that title to public safety telecommunicator. Representative Wes Breckenridge — a Democrat from Newton — is a former police officer… READ MORE

Governor Announces 9-1-1 and Dispatch Consolidation Working Group Appointees (AK)

Anchorage, Alaska (KINY) – Ketchikan’s Mayor Rodney Dial highlights a list of appointees by Governor Mike Dunleavy to his 9-1-1 and Dispatch Consolidation Working Group

Other appointees include the Commissioner of the Department of Public Safety Amanda Price, Emergency services provider Ronald Bowers, Suzanne Hall, Public Safety Dispatcher, John Rockwell, Mayor Charlie Pierce of Kenai, and Mayor Edna DeVries of Palmer…

South Boston officer teaches children about dialing 911, after a strange request (VA)

HALIFAX COUNTY, Va., (WSET) — On the evening of Wednesday, June 10, the Halifax County dispatch received several 9-1-1 calls with a strange request. The calls came from an address on Spring Avenue in South Boston. The caller repeatedly asked for ice cream.

Upon arrival to the Spring Avenue address, Officer Dennis Blanks took the opportunity to explain to the children who called 9-1-1, when it is appropriate to call… READ MORE

Westerville (Ohio) Becomes the 70th Emergency Communications Center to Implement ASAP

Westerville (Ohio) Becomes the 70th Emergency Communications Center to Implement ASAP

The City of Westerville OH Communications Division is the 70th ECC in the United States to implement the Automated Secure Alarm Protocol (ASAP) and the 5th ECC in the state of Ohio to implement ASAP. Westerville went live with Vector Security, Rapid Response, Affiliated Monitoring, Amherst Alarm, AT&T Digital Life, Guardian Protection, Brinks Home Security, National Monitoring Center, Protection One, Security Central, Tyco (Johnson Controls), and Vivint on Wednesday, June 3. ADT is expected to go-live with Westerville in the upcoming weeks…

Branch County: Board faces 911 dispatcher crisis (MI)

BRANCH COUNTY — The 911 Central Dispatch board promised a special meeting next week to try to address a continuing crisis in staffing.

This came after six-year dispatcher David Houvener read a letter to the board about lack of people to man the 24-hour-per-day, seven-days-a-week critical service.

Normal staffing requires 11 workers, but the service has been operating with fewer and is again down to seven dispatchers…