Falls Protocol Lift Assist Calls: Predictors of Repeat 911 Calls

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Introduction: Emergency Medical Services (EMS) regularly respond to lift assist calls. Previous studies have shown lift assist calls present a significant risk of morbidity and mortality. This group of callers is also likely to make repeated calls to 911 for EMS assistance. The ability to foresee which of these patients may need to call 911 again within 24 hours could help decrease the risk posed to patients in these situations…

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Council OKs 911 center (AR)

The Benton City Council passed an ordinance approving an interlocal agreement with Saline County to form the Saline County Emergency Communications Center during its meeting Monday night.

Also known as the 911 Center, the Saline County Quorum Court unanimously passed a similar measure during its most recent meeting… READ MORE

Lexington’s Stack named state’s top E-911 director (KY)

LEXINGTON, Ky. (WTVQ) – Robert Stack, director of Lexington’s Division of Enhanced 9-1-1, recently was named 9-1-1 Director of the Year by the Kentucky Emergency Number Association and the Kentucky Chapter of the Association of Public Safety Communications Officials.

“Lexington has an excellent Enhanced 9-1-1 service that saves lives every day. A lot of credit for our 9-1-1 goes to Robert, who has streamlined and modernized the division,” Mayor Linda Gorton said… READ MORE 

St. Charles County Emergency Communications Professional selected for Public Safety Trainer of the Year Award (MO)

Brian Garms, Training and Quality Assurance Officer for the St. Charles County Emergency Communications Department, was selected for the 2020 Trainer of the Year Award by NICE Public Safety. Garms was honored as part of NICE’s annual Public Safety Answering Point (PSAP)’s Finest Awards. Winners are selected by a panel of volunteer judges from the public safety community who evaluated nominees based on accomplishments, skills, knowledge and dedication…

NIST issues challenge to de-identify public safety datasets

The National Institute of Standards and Technology is asking the public to help it find new ways to de-identify public safety datasets so researchers and policy makers can glean insights while protecting individual privacy.

Large public safety datasets containing health and location information could help epidemiologists identify the source and spread of a specific infection and help public safety personnel with emergency response in the event of a large-scale disaster…

Charleston County 911 using in-house mental health counselor after uptick in calls (SC)

CHARLESTON, S.C. (WCSC) – The Charleston County Consolidated 9-1-1 Center is utilizing a new resource to deal with mental health and psychiatric-related calls.

Over the last several years, the center has seen an increase in mental health calls. According to the 911 center’s director, Jim Lake, they had 6,466 mental health or psychiatric concern calls in 2019… READ MORE