Nova Scotia’s Emergency Management Office is about to test a new system that will push its 911 phone service into the 21st century.
Next-Generation 9-1-1 is a digital system that not only accepts voice calls, it will also allow emergency crews to better locate people in need, receive real-time text messages, and eventually accept pictures and video… READ MORE
Berrien County’s 911 Telecommunicator of the Year is Melissa Hensley. During a meeting of the Berrien County Board of Commissioners this week, Hensley received the honor with the 911 Advisory Board’s Jack Fisher saying she helped save a life by staying calm during a high-pressure call.
“On December 12, 2019, when she took a call about a vehicle that rolled over into a ditch with water coming into the truck at Date and Linco, she did a really good job of keeping the caller calm as he was trapped and water was coming in… READ MORE
Every Friday we honor the people who help us during our darkest times. This week we send the First Responder Friday salute to a veteran dispatcher Judy Puma.
Can you imagine a more stressful job than answering the calls of people who are in pure panic mode? Judy Puma has been doing it for 21 years with the Oneida County 911 Center. Remaining calm when on the other end of the line is someone trying to explain their emergency at a fast rate of speed can’t be easy. Then, Judy has to get the proper location, the type of emergency, and determine a proper response team…
STUART, Fla. — Martin County is creating a clearer line of communication for first responders.
County leaders announced plans to build a new public safety communications tower in Hobe Sound to enhance radio coverage for paramedics, fire rescue, and law enforcement…
SPARTA, NJ – On a fall day in 2019, a young boy riding his bicycle rolled onto the main road near his Sussex County home. The reverberations from an oncoming dump truck would signal danger to any adult. For this boy they foretold death. Someone placed a 911 call.
Scot Sorensen, 49, is the 911 Coordinator for the Sparta Police Department SPD. The dispatcher has answered over 100,000 calls during his 25 years on the job. The call about the 2-year-old boy stands as the worst in his career…
12 Kentucky State Police telecommunicators, one of whom is from Grayson County, were recognized at graduation ceremonies for the 16th class of the agency’s in-house Telecommunications Academy.
KSP Commissioner Rodney Brewer told the graduates that the role of a telecommunicator at KSP is one of the most pivotal positions in the agency.
“You are the voice of agency when the public calls in and desperately needs help, and that voice will set the stage for whether the situation turns out well or not,” said Brewer…
