“No matter the timing, one thing is clear—we let down many of our customers, including many of you and your families. For that, we apologize.”
In the letter released on Sunday, Stankey noted that AT&T’s restoration efforts on Feb. 22 prioritized service on the FirstNet nationwide public-safety broadband network (NPSBN) that the carrier has been building and maintaining since March 2017.
SIOUX FALLS, SD, has recently made a significant advancement in public safety with the opening of its new Metro Communications dispatch center. Located on the Public Safety Campus, this state-of-the-art facility, operational since January 24, symbolizes a leap towards futuristic emergency management, drawing comparisons to the ‘Starship Enterprise’ for its advanced technology and ambient blue lighting. Mayor Paul TenHaken and Metro Communications Director Mike Gramlick highlight the center’s role in enhancing emergency response capabilities and addressing dispatcher staffing shortages.
Tompkins County 911 Center in Ithaca, NY, has recently been acknowledged by the National Center for Missing & Exploited Children (NCMEC) for its commitment to the safety of children. The recognition comes as a result of the center’s active participation in the Missing Kids Readiness Program, an initiative by NCMEC aimed at promoting best practices in responding to calls involving missing, abducted, and sexually exploited children.
According to CNN, there have been at least 12 school shootings as of February 16, 2024. Seven people were killed and at least 19 injured. Nine attacks took place at K-12 schools, and the rest on college campuses.
AT&T’s network went down for many of its customers across the United States Thursday morning, leaving customers unable to place calls, text or access the internet.
By a little after 3 pm ET, roughly 11 hours after reports of the outage first emerged, the company said that it had restored service to all impacted customers.
A high school in Colorado started a class this year to train teenagers to answer emergency calls in hopes of assisting in a shortage of 911 dispatchers.
Calhan High School, a public high school in Calhan, Colorado, started the new course this year in addition to their criminal justice courses.
