by AllThingsECC.com | Nov 9, 2020 | Comm Center News
ROSEVILLE — When people call 911, they usually don’t think much about the person on the other end of the line — after all, callers have other things on their minds. But the voice answering the phone can often hold life and death in their hands.
That kind of responsibility can weigh on people who go in and walk people through what are sometimes the worst days of their lives. The dispatchers at the South East Regional Emergency Services Authority know that experience all too well…
by AllThingsECC.com | Nov 9, 2020 | Comm Center News
Audio problems that affected some 911 calls in the state Thursday evening were remedied in a couple of hours.
Dispatchers at the Department of Emergency Services dispatch center were able to hear callers but callers could not hear dispatchers, spokesman Eric Jensen said. Dispatchers by protocol initiate a call back when they experience such problems or when a call is interrupted. Both parties had full audio when those calls were made…
by AllThingsECC.com | Nov 9, 2020 | Comm Center News
TALLAHASSEE, FL – Today, Florida Department of Management Services Secretary Jonathan Satter announced more than $650,000 in grant awards to 18 rural Florida counties through the Rural County Grant Program to support the installation and maintenance of enhanced 911 systems. Since January 2020, DMS has awarded more than $6.7 million in funds to Florida counties to modernize Florida’s public safety communications systems…
by ECC Editor | Nov 9, 2020 | Articles, Comm Center News
Sacramento County Behavioral Health Services is seeking community input on alternatives to calling 911 in a behavioral health or quality of life crisis. The public is invited to provide comments sharing their thoughts and suggestions in this online survey. The survey will be available online through Friday, Nov. 13.The Alternatives to 911 pilot program stemmed from a Board of Supervisors discussion in September budget hearings… READ MORE
by AllThingsECC.com | Nov 9, 2020 | Comm Center News
We Speak Dispatch is joined by a recently retired Sergeant from a California Law Enforcement Agency to ask questions that every 911 dispatcher and field responder can relate to.
This is part 1 of 2–part 2 will drop in a few days.
Check out part 1 soon so that you are ready when part 2 drops. [PODCAST]
by ECC Editor | Nov 6, 2020 | Comm Center News
The Minot Police Department this afternoon is telling area residents that phone outages at the department are affecting the 9-1-1 system as well as the administrative phone lines.
The biggest concern is for 9-1-1 calls made by cellphone: Right now, the dispatchers can’t hear the caller and the caller can’t hear the dispatchers.
The police advise if you have an emergency and you can call 9-1-1 using a landline, to do so… READ MORE
