by ECC Editor | Sep 19, 2021 | Comm Center News
Boston Police dispatchers are calling for help, saying increasingly low staffing levels are making a tough job untenable as more and more employees leave.
Sean Murphy, a former BPD dispatcher, quit this year to work for the union that represents the workers, and he said he’s one of multiple dispatchers and calltakers who have had enough and left.
“A lot of long-term people like myself have decided that they’re tired of waiting for them to do the right thing,” Murphy, who now works for SEIU 888, said of the police department. “There’s been an extreme rate probably over the past year or so.”
He said it’s gotten so bad that people who’ve put in 15 or 20 years of the 25 needed for a full pension are simply deciding it’s not worth it to hang in… READ MORE
by ECC Editor | Sep 19, 2021 | Comm Center News
The Franklin County Sheriff’s Office is joining with Representative Norma Torres (D-CA35) and departments around the country to support the role of 9-1-1 dispatchers and their help in keeping things safe.
Under the Bureau’s Standard Occupation Classification System (SOCS), telecommunicators are classified as “Office and Administrative Support Occupations.”
The Supporting Accurate Views of Emergency Services Ace (911 Saves) was introduced by Representative Torres, a former 9-1-1 dispatcher, and would order the government to categorize “TCs” as a “protective service occupation” with others in public safety roles… READ MORE
by ECC Editor | Sep 17, 2021 | Comm Center News
NEW SCOTLAND — The Albany County Legislature this week unanimously approved $8.33 million in construction contracts to turn the former Clarksville Elementary School into the county’s Emergency 9-1-1 Communications Center.
Sheriff Craig Apple told members of the legislature’s public works committee on Aug. 24 that, barring the full legislature voting down the project, “we anticipate putting a shovel in the ground in about 25 [to] 30 days.”
A year ago, citing coronavirus concerns and major savings to taxpayers, Apple requested and received permission to move the 9-1-1 center from its planned location at the Shaker Place Nursing Home in Colonie to the sheriff’s public-safety building in Clarksville… READ MORE
by ECC Editor | Sep 17, 2021 | Comm Center News
ATLANTA — A Buckhead restaurant worker shot outside his job Sunday night told police that several 9-1-1 calls went unanswered.
The shooting took place in the rear parking lot of Kyma, at 3085 Piedmont Road sometime before 8 p.m., according to Atlanta Police reports. The man was shot in the arm, police said.
But an apparent call from a co-worker to an off-duty cop is what spurred police response, based upon a police radio dispatch recording released Tuesday by Atlanta Police… READ MORE
by ECC Editor | Sep 17, 2021 | Comm Center News
TLANTA (CBS46) — Understaffed and overwhelmed. That is how dispatchers are describing Atlanta’s 9-1-1 call center.
The current staffing shortage is causing concern among workers and callers.
One mother told CBS46 that when she called 9-1-1, no one answered the call.
CBS46 Ciara Cummings found out that dozens of open positions have led to dispatch delays.
Ashley Billings says she witnessed a hit-and-run in southwest Atlanta last Tuesday. She claims a driver slammed into a car in front of her and narrowly missed kids at the crosswalk… READ MORE
