by ECC Editor | Nov 8, 2021 | Comm Center News
PEPPERELL — Chief David Scott is pleased to report that two Pepperell Police Officers and a dispatcher from the Patriot Regional Communications Center (PRECC) teamed up to help save a resident from an apparent heart attack.
On Friday, Oct. 29, PRECC received a 911 call regarding a man in his 50s who had passed out and then regained consciousness. Pepperell Police and Fire/EMS were dispatched to the man’s home, and while they were responding the man lost consciousness again… READ MORE
by ECC Editor | Nov 6, 2021 | Comm Center News
VANCOUVER –
The union representing B.C.’s 911 dispatchers says funding is crucial to stopping the system’s potential “catastrophic failure.”
In recent months E-Comm, B.C.’s multi-municipality agency that connects 911 callers to the proper emergency service provider, has faced longer-than-usual wait times for those needing emergency help.
E-Comm explained previously that the waits are largely due to staffing shortages with B.C. Emergency Health Services, and that when a caller can’t get through or is put on hold when calling 911, it may be because a dispatcher is waiting with a previous caller for a BCEHS counterpart to answer the phone… READ MORE
by ECC Editor | Nov 6, 2021 | Comm Center News
CLEVELAND (WJW) – The FOX 8 I-Team has found people calling for an ambulance in Cleveland because they can’t sleep or their shoes are too tight.
Still, paramedics get sent.
So, the I-Team investigated what this means for you when you have a life-threatening emergency. We’ve recently exposed delays as people had to wait for an ambulance in Cleveland even with patients dying.
We uncovered 911 calls that are not what you expect to hear when people say they need an ambulance… READ MORE
by ECC Editor | Nov 4, 2021 | Comm Center News
HUNTSVILLE, Ala. — The Madison County 911 Center is looking to hire more call takers.
These call takers would work side by side with dispatchers but would not actually be dispatchers. Call takers are the first person people hear when they call 911.
“You gotta be able to multitask, you gotta be able to listen and type at the same time while taking accurate details of what’s going on,” said Huntsville Police Sgt. Ricky Stephen. “With the shortage, it’s creating extended call times, so what we’re trying to do, we’re trying to get people in here to be the first ones to answer those phones, get that accurate information and to get it to other agencies as quickly as possible and get help where it’s needed… READ MORE
by ECC Editor | Nov 4, 2021 | Comm Center News
The City of Alexandria, Virginia, is set to flip the switch on 911 technology that aims to help pinpoint the location of cellphone users, and quickly provide health information to assist first responders before they arrive on an emergency scene.
On Wednesday, the Alexandria Emergency Communication Center, which handles 911 calls for police, fire and medical emergencies, will launch a new cloud-based system called RapidDeploy RadiusPlus Mapping.
The new system aims to greatly reduce the amount of time it takes to learn the location of people calling 911 from a cellphone, rather than a landline… READ MORE
