On this Day in 1968: First 911 Call was Made (AL)

ALABAMA – On February 16, 1968, Senator Rankin Fite completed the first 9-1-1 call made in the United States in Haleyville, Alabama. The serving telephone company was then Alabama Telephone Company. This Haleyville 9-1-1 system is still in operation today.

9-1-1 or the “Universal Emergency Number,” was proposed to be a nationwide telephone number service and gave citizens fast easy access to emergency services. It took over 10 years for the idea to come to fruition. The idea came from the National Association of Fire Chiefs recommended use of a single number for reporting fires in 1957. In 1967  the President’s Commission on Law Enforcement and Administration of Justice recommended that a single number should be established for purpose of emergency situations… READ MORE

Illinois Sheriff’s Association awards Telecommunicator of the Year

CHAMPAIGN, Ill. (WICS/WRSP) — The Illinois Sheriff’s Association awarded Champaign County Sheriff Telecommunicator Lance Buyno as Telecommunicator of the Year for his “extraordinary patience and outstanding communication skills”.

On Mar. 27, 2020, at 4:15 am Buyno answered a 911 call from a worried female saying her son was at her house stating he had killed someone.

The female did not believe him. The son’s father accompanied him outside to keep him at a distance for now in accordance with Buyno’s recommendations as Champaign County Sheriff’s Office was dispatched to her home… READ MORE

Technology to enhance 911 dispatchers’ ability to receive videos, images and texts (NE)

KEARNEY — The technology that carried the first 911 calls to dispatchers barely could help victims to help themselves.

However, with advances in technology, tomorrow’s 911 calls will have all of the characteristics of how people communicate today.

That means dialing 911 will give people at both ends of the call the ability to share richer, more detailed data — such as videos, images and texts… READ MORE

Red Deer allocates $1.29 million provincial grant towards Next Generation 9-1-1 telephone system (Canada)

Red Deer city council approved on Monday the use of an additional $1.29 million in provincial grant funding towards the Next Generation 9-1-1 (NG9-1-1) telephone system.

The NG9-1-1, an expansion in 9-1-1 services mandated by the Canadian Radio-Television and Broadcasting Services (CRTC), was proposed to the national public in 2013. Advancements include 9-1-1 communication via text messages, video calls, sending pictures, and medical information easily to first responders. All telecommunications providers must update their networks to get ready for NG9-1-1 by Mar. 1, 2022… READ MORE