Jamie Huston works on the 911 dispatch desk in Bedford County on Monday. Mirror photo by Calem Illig
BEDFORD — Nearly a dozen lives have been saved in the past two years with the help of a 911 dispatcher in Bedford County.
It’s a job where “you never know what’s going on at the other end” when you answer a call, dispatchers said, but being able to keep calm and in turn, calm down the caller, can be the difference between life and death… READ MORE
SOUTH BEND, Ind. (WNDU) – The place you call for help in St. Joseph County has put out the help wanted sign.
The director of the county’s consolidated 9-1-1 center is stepping down after four years on the job—although he’s not stepping out.
Ray Schultz will move to a different position in the radio room that gives him greater flexibility in dealing with family commitments. Schultz today told 16 News Now “it’s a 60-hour job,” and he appreciated the commissioner’s willingness to work with him… READ MORE
CHAMPAIGN COUNTY, Ill. (WCIA) – One of Champaign County’s very own is receiving a statewide honor for his work as a 9-1-1 telecommunicator. Two years ago, he helped keep a mother calm over the phone after her son murdered two people.
Lance Buyno came to work at METCAD 9-1-1 early on March 29, 2020. An hour later, he received a disturbing call from a distraught mother.
“Then she said that her son said he just killed somebody. So, it took a different turn,” Buyno said… READ MORE
People in Jackson County now have another way to alert 9-1-1 in case of emergency.
Johnny Robinson, the county’s 9-1-1 director, said the county has had the capability to accept text messages in emergency situations for about two years. However, he added, a lot of people haven’t known.
“If you can call, call us,” said Robinson. “There are times, though, a call might not be possible. For instance, if someone is in your home, you can’t make any noise, you can text rather than call… READ MORE
Shelby County 9-1-1 dispatchers will now be working 12-hour shifts on a six-month trial basis after the County Council approved the switch during Tuesday’s monthly meeting.
Jason Abel, director of the 9-1-1 center, requested his employees be permitted to work 12-hour shifts instead of eight due to the amount of overtime they were working.
The amount of overtime was budgeted for $20,400 and the county had already paid $14,000 at the beginning of this year because of employees coming in early or staying late to fill in. There are four dispatch positions currently open at the center, causing employees to have to work those additional hours… READ MORE
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
