by ECC Editor | Oct 31, 2019 | Comm Center News
Once again DC 911 shows it can’t handle its basic mission
There’s more proof this (Wednesday) afternoon the 911 center in the Nation’s Capital is incapable of performing its core mission of sending the right help to the right location in a timely manner. In today’s incident, DC Fire & EMS Department Engine 1 attempted to get two additional engine companies and a battalion chief to assist with a natural gas leak. Amid much confusion at the Office of Unified Communications (OUC or 911 center), it took dispatchers approximately seven minutes… READ MORE
by ECC Editor | Oct 31, 2019 | Comm Center News
The emotional consequences of being a 911 dispatcher is overwhelming, and Stockton California Highway Patrol Dispatchers have found strength through the madness.
Dispatchers have a 24 hour service, keeping their community safe by answering and resolving intense emergency phone calls. They do their absolute best to keep victims… READ MORE
by ECC Editor | Oct 21, 2019 | Comm Center News
There are some jobs where the person performing the job paints a picture for others. Artists, journalists, musicians and others use their crafts to explain or relate what is going on at a given moment.
The importance of one such job is shown in life or death situations they face every day.
Telecommunicators must paint a picture… Read More