by ECC Editor | Nov 7, 2019 | Comm Center News
The Rock County Communications Center is now receiving accurate device location data for 9-1-1 calls from iPhones with iOS 12+ and Android phones version 4.0+, as well as additional emergency data from apps like Uber, wearables, connected homes, and connected cars, via the RapidSOS Clearinghouse.
The nation’s 50-year-old legacy 911 infrastructure was designed for landlines and provides almost no data to first responders besides a voice-only connection. Through the RapidSOS Clearinghouse, the Rock County Communications Center… READ MORE
by ECC Editor | Nov 4, 2019 | Comm Center News
Once again DC 911 shows it can’t handle its basic mission
There’s more proof this (Wednesday) afternoon the 911 center in the Nation’s Capital is incapable of performing its core mission of sending the right help to the right location in a timely manner. In today’s incident, DC Fire & EMS Department Engine 1 attempted to get two additional engine companies and a battalion chief to assist with a natural gas leak. Amid much confusion at the Office of Unified Communications (OUC or 911 center), it took dispatchers approximately seven minutes… READ MORE
by ECC Editor | Nov 1, 2019 | Comm Center News
JOHNSON COUNTY, Ind. (WTHR) — There is a movement underway to reclassify Indiana’s 911 operators as first responders. That change would put 2,200 operators on par with police, fire and EMS workers.
Every day 911 operators across the state answer calls of people needing lifesaving help.
Heath Brandt is the executive director of the Johnson County Public Safety Communications Center.
“Clerical workers is what the government… READ MORE
by ECC Editor | Nov 1, 2019 | Comm Center News
Ocean City wants to revisit its long-held quest to handle its own 911 calls. Expectations for any changes on this front should be low.
For at least 25 years, Ocean City officials have tried to convince Worcester County to allow 911 calls originating on the island to be answered in the resort. It makes sense. Currently, if a person dials 911 from 64th Street, one block south of Ocean City’s communications center… READ MORE
by ECC Editor | Nov 1, 2019 | Comm Center News
GRAND ISLAND, Neb (NTV) – Ravaged by floods and tornadoes, Grand Island prepares for the future with its new Emergency Management and Communications Center.
The dispatchers who work there are the first first-responder to many emergencies but if a disaster affected them at their center in the basement of City Hall… READ MORE