by ECC Editor | Apr 20, 2020 | Comm Center News
After more than a decade as a fire dispatcher, Jason Molina knows what questions to ask so callers can get the help they need and feel better for getting it.
“The people that we talk to are having the worst days of their lives,” Molina said. “You have to be able to empathize with them.”
Now, during the coronavirus pandemic and National Public Safety Telecommunicator Week, Molina and his fellow dispatchers are being… READ MORE
by ECC Editor | Apr 20, 2020 | Comm Center News
SEMINOLE COUNTY, Fla. – Dispatchers in Seminole County reported Sunday that they received an increase in the number of 911 calls from unattended children during Florida’s stay-at-home order.
The report comes one day after Gov. Ron DeSantis announced that children would not be returning to the classroom for the remainder of the school year… READ MORE
by ECC Editor | Apr 20, 2020 | Comm Center News
HENDERSON, Ky. – In 1968, an Alabama senator made the first 911 call in the United States. The rest, as they say, is history.
The now universal number to call in an emergency can’t exist without the uniquely trained individuals at the other end of the line — telecommunicators like Ben Butler and Brittany Walker… READ MORE
by ECC Editor | Apr 20, 2020 | Comm Center News
SALT LAKE CITY — The Utah Department of Public Safety is pausing the sending of AMBER Alerts to cell phones after an early-morning alert contained “no useful information.”
At about 3:30 a.m. Sunday, many Utahns received a message on their mobile devices that merely read “AMBER Alert.” It contained no other details in a system designed to alert the public to child-abduction incidents in real time.
“The alert, which was sent statewide as a Wireless Emergency Alert (WEA) at 3:33 a.m., mistakenly… READ MORE
by ECC Editor | Apr 20, 2020 | Comm Center News
ROCKINGHAM COUNTY, Va. (WHSV) — The Harrisonburg-Rockingham Emergency Communications Center is reporting an ongoing utility outage that could impact residents’ ability to call 911.
Shentel phone service has been disrupted to an estimated 80 homes in the Criders and Bergton communities, and there is currently no estimate on when service may be restored. Shentel is aware of the issue and is currently working to resolve it… READ MORE
