County recognizes 911 telecommunicators as first responders (NM)

Community Snapshot: The Doña Ana County Board of Commissioners recognized Mesilla Valley Regional Dispatch Authority, MVRDA, 911 emergency telecommunicators and call takers as first responders. In 2019, MVRDA 911 telecommunicators and call takers provided medical guidance to about 25,000 callers, dispatched more than 200,000 law enforcement calls and nearly 36,000 fire calls throughout the Mesilla Valley. Trained in law enforcement, fire and emergency… READ MORE

Queen Anne’s County recognizes dispatchers (MD)

CENTREVILLE — Queen Anne’s County released a statement Friday, April 17, recognizing National Public Safety Telecommunicator Week and thanking its dispatchers.

“While the county has been responding to the Coronavirus, we realize that we have not taken the time this week to recognize our heroes working behind the scenes 24 hours a day, 7 days a week to keep our community safe,” the county said in a news release… READ MORE

Dispatcher of the Year (VA)

Farmville Emergency Communications Dispatcher Michael Driskill has been chosen as this year’s Telecommunicator of the Year. According to Farmville Emergency Communications Direction Jackie Gilbert, Driskill was nominated by his peers for going above and beyond with accuracy and his attention to detail. “Dispatcher Driskill constantly updates rosters, accessible lists… READ MORE

Honoring Front Line Heroes: Meet the Metro 911 Dispatchers (TN)

NASHVILLE, TN (WSMV) — They might be behind the scenes, but they are crucial first responders.

“The very first voice that they hear,” says Alisa Franklin. “I guess it’s been said that we’re the first, first responders although we don’t get recognized that much. Whenever someone’s in a crisis, we’re the first person they contact.”

Franklin has been working as a Metro 911 dispatcher for the last 27 years and she’s been there for every call you can imagine… READ MORE

Easton police, fire departments give thanks to Good Samaritan Medical Center employees (MA)

Easton Fire Chief Kevin Partridge, Easton Police Chief Gary Sullivan, and Holbrook Regional Emergency Communications Center Director Steve Hooke announced that their agencies were among several first responder agencies throughout the region paying a special visit to Good Samaritan Medical Center in Brockton April 20 to show appreciation to the hospital’s employees.

As part of the event, first responders drove their police cruisers, fire… READ MORE