by ECC Editor | Jun 24, 2020 | Comm Center News
HARRISONBURG, Va. (WHSV) – As of Monday night, some Verizon Wireless customers throughout the Shenandoah Valley are experiencing problems with their cell phone service.
The Harrisonburg-Rockingham Emergency Communications Center confirmed Verizon Wireless is working to repair the issue which has led to connectivity problems for its customers. The issue should is expected to be resolved around 11:00 p.m, according to the communications center… READ MORE
by ECC Editor | Jun 24, 2020 | Comm Center News
CLARK COUNTY — The City of Springfield and Clark County have come back to the table to talk about both entities taking part in a new combined 9-1-1 dispatch center.
The idea has been in the works since the 1990′s, and over the years – negotiations have fallen off.
The most recent was fall 2019. At that time, the city backed out of the project, citing concerns with who would oversee the center and how city dispatchers … READ MORE
by ECC Editor | Jun 24, 2020 | Comm Center News
OAKLAND, Calif. (KRON) – On Monday, a grand jury released the results of an investigation into a complaint regarding an East Bay police department’s response time in answering 911 calls.
The Oakland police 911 Communications Center is a center in crisis.
That is how this Annual Alameda County Grand Jury Report describes the situation.
One reason, according to this report, over 18,000 callers waited over 2 minutes for their call to be answered… READ MORE
by ECC Editor | Jun 22, 2020 | Comm Center News
Determining when its appropriate to call 9-1-1 can be challenging at any time, but with the ongoing coronavirus pandemic, people seem to be even more uncertain.
The best rule of thumb is “don’t wait until it’s too late.”
Scotts Bluff County 9-1-1 communications director Ray Richards said there is a rise nationally of severe incidents not being reported because people don’t want to tie up 9-1-1 systems or dispatchers… READ MORE
by ECC Editor | Jun 21, 2020 | Comm Center News
As the process of renegotiating the contract between Coffee County and the Coffee County 911 District begins, Communications Center Director Diane Argraves briefed the Coffee County Budget and Finance Committee June 17 about the operations at the center. The communications center answers more than 25,000 911 calls annually, an average of nearly 70 calls per day, according to Argraves.
The budget and finance committee voted on May 27 to transfer the obligation for covering payroll costs at the Coffee County Communications Center from the county to the 911 board…
