Police partner with ‘what3words’ app to locate 9-1-1 callers (Canada)

The Waterloo Regional Police Service this week announced it has joined other emergency services from across the world with location technology app, what3words.   

The new technology is now available to the Waterloo Regional Police Service’s communications centre and will help first responders quickly locate individuals in an emergency faster and more precisely… READ MORE 

Several police departments experienced phone issues (MA)

Some police departments in Massachusetts were experiencing issues with their phone lines Wednesday afternoon.

At 2:29 p.m. Cambridge police tweeted that “wireline and wireless 911 call capability across the state is intermittently impacted at this time” and suggested people use the department’s emergency communications number (617-349-4900) or business line (617-349-3300).

Jeremy Warnick, a spokesman for the Cambridge Police Department, said the city’s Emergency Communications Center was notified by the State 911 Department of a “possible 911 outage”… READ MORE

ECC discusses Pandemic Risk Recognition Program for Charlottesville area (VA)

CHARLOTTESVILLE, Va. (WVIR) – Board members for the Charlottesville-UVA-Albemarle County Emergency Communications Center (ECC) have approved a new program for employees.

During a virtual meeting Tuesday, August 18, ECC board members discussed a new Pandemic Risk Recognition Program, which would allow people who worked with increased risk of COVID-19 to be compensated for working in those conditions… READ MORE

Orleans Parish 911 chief chosen for national leadership position, and more metro-area community news (TX)

ORLEANS PARISH COMMUNICATION DISTRICT: Tyrell Morris, executive director of the Orleans Parish Communication District, has been chosen as co-chair of the Diversity & Inclusion Special Committee of the National Emergency Number Association. His co-chair is Frances Garcia, president of Texas NENA. The committee will examine how NENA and 911 can better support underrepresented populations… READ MORE