by ECC Editor | Sep 18, 2020 | Comm Center News
NEW ORLEANS, La. (WVUE) – Inside the Orleans Parish Communications District’s 911 call center operators were busy responding to citizens calls. But several of their co-workers were many miles away in Alabama assisting victims of Hurricane Sally.
Tyrell Morris is Executive Director of the Orleans Parish Communications District.
“911 centers, we really are the gateway to government for everyone, emergency or not,” he said… READ MORE
by ECC Editor | Sep 18, 2020 | Comm Center News
TUCSON, Ariz. (KOLD News 13) – Pima County Sheriff’s Department implemented a new program that will transform the way 911 call-takers triage calls from those in mental health crisis.
Through continued partnership with Arizona Complete Health, callers identified as having a behavioral health need- and no immediate safety, criminal or medical concern- will be transferred to the Arizona Crisis Line.
Earlier this year, the Sheriff’s Department began working closely with ACH to expand its partnership and establish a phased implementation of the call triage system… READ MORE
by ECC Editor | Sep 18, 2020 | Comm Center News
Residents and visitors in Harrisonburg and Rockingham County are now able to text when they have an emergency in an effort by the Harrisonburg-Rockingham Emergency Communications Center to provide more lifesaving services to the public.
The program, which is now in effect, allows individuals to text information about their emergency to the number “911”. While you should always call 9-1-1 first if you can, the text option will support individuals who may be unable to call due to the emergency they are experiencing… READ MORE
by ECC Editor | Sep 18, 2020 | Comm Center News
HUNTSVILLE, Ala. (WAFF) – Sprocket wants your children to be safe during an emergency situation!
Safety With Sprocket is an online resource offering a hands-on, educational opportunity focused around fire safety, how to be an informed 9-1-1 caller, emergency preparedness tips and more.
HMC 9-1-1 worked with the Huntsville Police Department, the Madison Police Department, HEMSI, Madison Fire & Rescue, and WAFF Sports Director Carl Prather to create engaging short videos to educate students in emergency situations… READ MORE
by ECC Editor | Sep 18, 2020 | Comm Center News
They love it now that the plan has come together.
After three years of controversy, a half-dozen directors, 21 different board members, low employee morale, high turnover and running long on overtime while short of staffing, the Emergency Communications Centers that serves Charlottesville, Albemarle County and the University of Virginia is a better place to be.
Current board members and dispatchers alike say the improvement is Director Larry “Sonny” Saxton’s doing… READ MORE
