by ECC Editor | Oct 1, 2020 | Comm Center News
LEXINGTON, Ky. (WTVQ) – Robert Stack, director of Lexington’s Division of Enhanced 9-1-1, recently was named 9-1-1 Director of the Year by the Kentucky Emergency Number Association and the Kentucky Chapter of the Association of Public Safety Communications Officials.
“Lexington has an excellent Enhanced 9-1-1 service that saves lives every day. A lot of credit for our 9-1-1 goes to Robert, who has streamlined and modernized the division,” Mayor Linda Gorton said… READ MORE
by ECC Editor | Oct 1, 2020 | Comm Center News
CHARLESTON, S.C. (WCSC) – The Charleston County Consolidated 9-1-1 Center is utilizing a new resource to deal with mental health and psychiatric-related calls.
Over the last several years, the center has seen an increase in mental health calls. According to the 911 center’s director, Jim Lake, they had 6,466 mental health or psychiatric concern calls in 2019… READ MORE
by ECC Editor | Oct 1, 2020 | Comm Center News
The Minnesota Department of Public Safety Emergency Communication Networks division continues to investigate a multi-state 911 outage on Sept. 28.
According to CenturyLink’s preliminary review, 135 calls to 24 Minnesota public safety answering points failed to be routed during the 48-minute disruption… READ MORE
by ECC Editor | Sep 30, 2020 | Comm Center News
Los Angeles County continued its push Tuesday to re-think the 9-1-1 system, propelled by a care-first, jails-last approach to emergency calls for service across the region.
The Board of Supervisors unanimously directed the Department of Mental Health to begin identifying ways to shift mental-health crisis calls away from law enforcement and toward mental health services personnel… READ MORE
by ECC Editor | Sep 30, 2020 | Comm Center News
Pendleton County Emergency Management Dispatcher Angie Wright was awarded the Kentucky 911 Telecommunicator of the Year at the Kentucky Emergency Services Conference Awards Banquet.
“I am honored that I was chosen for this award by the APCO committee. I love my job and to be able to serve my community,” said Wright about the honor… READ MORE
