Pontiac Telecommunicator honored by Illinois State Police (IL)

SPRINGFIELD – The Illinois State Police have announced their choice for Telecommunicator of the Year. Telecommunicator Specialist Roberta Clutz Telecommunicator Roberta Clutz has served the Illinois State Police for more than 16 years as a Telecommunicator Specialist. She began her career in 2004 at ISP District 21 and has continued her career at the Pontiac Communications Center.

On March 7, 2019, while working the District 6 radio console and training a Telecommunicator Trainee, Ms. Clutz handled an incident that involved a multi-agency high speed pursuit after the fatal shooting of a police officer in Rockford… READ MORE 

Advanced Communications: Lyon County’s emergency radio system upgrade now complete (KS)

Roxanne Van Gundy and other members of the 911 Radio Project Committee knew the Lyon County Emergency Communications Center was due for an upgrade.

While the county still operated with an analog radio system that was all but obsolete, more than 70 percent of the state’s emergency responders had switched over to digitally trunked 800 MHz radio systems… READ MORE

Texting 9-1-1 is Now Available in Humboldt County (CA)

The Humboldt County Sheriff’s Office announced today that texting 9-1-1 for emergencies is now available in unincorporated areas of Humboldt County, the city of Fortuna, Arcata, Humboldt State University and California Highway Patrol (other local cities will be launching Text to 9-1-1 capabilities soon).

Calling 9-1-1 during an emergency is still the preferred way to ask for help, but texting is a new option for contacting law enforcement and is intended to assist those who are deaf, hard of hearing, speech impaired, or anyone who cannot safely call 9-1-1 in a dangerous situation… READ MORE