Berkeley Police Department has added text-to-911 services and improved 911 location identification services to its 911 communications center, according to a BPD press release.
The two features will enable first responders to receive “more accurate information” regarding the location of emergency calls and will reduce the amount of time spent on unintentional emergency calls, the press release stated… READ MORE
West Monroe police officer Brittany LeJeune takes a phone call to the police department, speaking through a headset while facing four computer screens stacked like a wall above her.
Sitting behind her in the same room, two 911 dispatchers receive emergency calls for a fire and a stabbing at Parkview Apartments in Monroe… READ MORE
BIRMINGHAM, Ala. (WBRC) – People in Tuscaloosa County now have another way to alert 9-1-1 that there’s an emergency.
Rod Coleman, Tuscaloosa County’s 9-1-1 Director told WBRC that dispatchers are using technology allowing people to text 9-1-1 for emergencies and not just call for help for about two weeks.
Coleman said texting 9-1-1 for help is a service that’s slowly growing nationwide… READ MORE
Nova Scotia’s Emergency Management Office is about to test a new system that will push its 911 phone service into the 21st century.
Next-Generation 9-1-1 is a digital system that not only accepts voice calls, it will also allow emergency crews to better locate people in need, receive real-time text messages, and eventually accept pictures and video… READ MORE
Berrien County’s 911 Telecommunicator of the Year is Melissa Hensley. During a meeting of the Berrien County Board of Commissioners this week, Hensley received the honor with the 911 Advisory Board’s Jack Fisher saying she helped save a life by staying calm during a high-pressure call.
“On December 12, 2019, when she took a call about a vehicle that rolled over into a ditch with water coming into the truck at Date and Linco, she did a really good job of keeping the caller calm as he was trapped and water was coming in… READ MORE
