Pharr signs off on creation of ECD, allowing more money to remain local (TX)

The Lower Rio Grande Valley Development Council (LRGVDC) is one step closer to becoming a 9-1-1 Emergency Communication District (ECD) after the city of Pharr recently approved a resolution in support of its creation.  

“It’s a benefit to everyone,” said Eleazar Guajardo, Pharr place 1 commissioner. “Everyone is going to get a little more money.”  

The council oversees emergency calls for the Hidalgo and Willacy county area. Becoming an ECD requires approval from each municipality it serves and would mean the 50 cents charged on everyone’s phone bill each month for 9-1-1 services would stay local…   READ MORE

New Huron County 911 going live in January (OH)

NORWALK — Thanks to a levy that was approved last year, Huron County residents are about to get a new and improved system for 9-1-1 calls.

The new 9-1-1 system will be ready early next year, said Tacy Bond, 9-1-1 coordinator at Huron County’s Emergency Management Agency. It was paid for through a five-year, 0.7 mill levy approved by county voters in November 2019.

The system is expected to go live in January, Bond said. The county had some problems that postponed the original launch date… READ MORE

WFPD names dispatcher as telecommunicator of the year (TX)

WICHITA FALLS, Texas (TNN) – The Wichita Falls Police Department is congratulating one of their own for some outstanding work this year.

They’ve named Steven “PJ” Pickle, one of their dispatchers, as the 2020 telecommunicator of the year.

We here at News Channel 6 also want to thank him for all of his hard work and dedication to the people of Wichita Falls… READ MORE

911 operators face untold stress on the job. Sometimes they need help, too (Canada)

They are the calm and steady voice on the end of an emergency call, guiding people through some of the worst moments of their lives.

But behind that voice is a pain no one hears. “It’s tough on the head … and I don’t know of any dispatcher that’s not affected,” said Kathleen Hippern, president of CUPE Local 104, a national union that represents RCMP dispatchers and communications specialists… READ MORE  

Wheeling Approves Non-Sworn Police Staff Wage Increases (IL)

Non-sworn Wheeling Police Dept. employee wages were increased by 2.5%, effective last May, and 2.75% effective this May after trustees approved a new collective bargaining agreement Nov. 2.

Telecommunications employees, community service officers and records clerks are covered in the Metropolitan Alliance of Police Union 786 contract, according to a memorandum from Assistant Village Manager Michael Crotty. It covers both part-time and full-time employees who work at least 20 hours per week from May 2019 through April 30, 2023… READ MORE