by ECC Editor | Apr 13, 2022 | Comm Center News
BEDFORD — Emergency Management Director Valerie Luchauer shared with the Lawrence County Board of Commissioners that the central dispatch department is going to be extremely short-staffed in the coming weeks.
“I just want to give you a scenario,” Luchauer said. “Imagine if your loved one was hurt. You were in a car accident and you called 911 and nobody answered. We are getting into a critical state. We’ve had people leaving for more lucrative positions. I have people that are going to be off on medical, we’re going to be severely short-handed over the next four weeks… READ MORE
by ECC Editor | Apr 13, 2022 | Comm Center News
INDIANAPOLIS — Do you have what it takes to be a first responder?
This week is National Telecommunicator Week, so WRTV is taking a behind-the-scenes look at what it takes to be a 911 operator.
Hancock County is growing rapidly, which in turn could mean more emergencies.
The 911 department is trying to stay ahead of the curve and grow with the county. To accomplish this, they are looking to hire a few more telecommunicators.
The folks behind these screens on the other end of 9-1-1 are your lifeline in an emergency… READ MORE
by ECC Editor | Apr 13, 2022 | Comm Center News
WENTWORTH — Highlights from the April 4 monthly meeting of the Rockingham County Board of Commissioners included a salute to emergency telecommunications staff for their performance during a recent fatal fire.
Emergency Services Director Rodney Cates honored the staff that operated the 911 call switchboard and pointed out their excellence in handling a highly stressful call in March involving a structure fire in which a child was trapped.
Those workers include: shift supervisor Jennifer Baughn, senior telecommunicator Angie Gourley and telecommunicators April Poole, Tabitha Farmer, Keith Dunn and Frank Fix… READ MORE
by ECC Editor | Apr 13, 2022 | Comm Center News
HEADQUARTERS MARINE CORPS (HQMC), Washington, D.C. – In honor of National Public Safety Telecommunicators Week (April 10-16, 2022), the U.S. Marine Corps invites community members to celebrate those who connect us to critical resources in our moments of need. Throughout the everchanging conditions of the COVID-19 pandemic, public safety telecommunicators have continued to answer the call, supporting the overall safety of our communities. We encourage you to recognize these individuals by participating in the 911 Telecommunicator Tree of Life (https://911treeoflife.org/) project.
The Tree of Life website provides an easy and visual way to recognize the dedication, commitment and impact of our 911 telecommunicators. This concept has been used in 911 call centers nationwide to celebrate successes with a new “leaf,” recognizing the lives impacted through quick dispatching of public safety help or calm instructions about how to tie a tourniquet, provide CPR or even deliver a baby… READ MORE
by ECC Editor | Apr 13, 2022 | Comm Center News
Every year, during the second week of April, the telecommunications personnel in the public safety community are honoured.
Public safety is integral to the quality of life in our communities, and this week-long event is a time to recognize, celebrate and thank those who dedicate their lives to serving the public. It is a week set aside so everyone can be made aware of their hard work and dedication and bring greater awareness of 9-1-1 best practices.
“The respect I have for our dedicated and professional communicators working with Peel Regional Police is immeasurable. You speak with people on their worst days and nights while communicating vital information to our officers. Thank you for everything you do; it matters and makes a difference.” said Chief Nishan Duraiappa… READ MORE
