by ECC Editor | Apr 13, 2022 | Comm Center News
ELKHART, Ind. (WNDU) – With a month long campaign to help people of all ages learn about and appreciate 9-1-1, the city of Elkhart is challenging the public.
The purpose of the “9-1-1 Education Challenge,” is to use the month to educate as many people as possible on the uses, challenges, and future capabilities of 9-1-1.
According to the department, in 2021, Elkhart Communications Center received 27,000 emergency calls, and they want people to better understand how and when to use the valuable resource… READ MORE
by ECC Editor | Apr 13, 2022 | Comm Center News
It is our honor to celebrate Emergency Communications Month and National Public Safety Telecommunicators Week (NPSTW) with you. We thank you for your commitment, service, and sacrifice to public safety. We also would like to share some CISA initiatives that support you and the broader the 911 community.
CISA works collaboratively with public safety stakeholders across all levels of government, associations, private sector, and volunteer organizations to support emergency communications operability, interoperability, and resiliency. Through trusted partners, such as SAFECOM, the National Council of Statewide Interoperability Coordinators (NCSWIC), and the Emergency Communications Preparedness Center (ECPC), CISA develops stakeholder-driven resources, guidance, and tools to help prepare for Next Generation 911 (NG911) and other emerging technologies. The web page has a wide variety of resources to help your center transition to NG911, including best practices to… READ MORE
by ECC Editor | Apr 13, 2022 | Comm Center News
NEW BLOOMFIELD — National Public Safety Telecommunicators Week (NPSTW) is April 10-16, and the Jefferson City Police Department said they are recognizing and thanking telecommunications personnel in the public safety communications field.
“Public safety telecommunicators, including 911 operators and fire dispatchers, answer emergency and nonemergency calls and provide resources to assist those in need,” according to the U.S. Bureau of Labor Statistics… READ MORE
by ECC Editor | Apr 13, 2022 | Comm Center News
SALT LAKE CITY — Emergency dispatchers honored as the first, first responders
As a crucial member of the public safety community, 9-1-1 dispatchers are honored each year during ‘National Telecommunicators Week’.
During inclement weather, dispatchers serve an even greater purpose.
“Our workload, the stress level, everything increases exponentially when we have poor weather,” said Joe Faiola, Communications Manager at the Salt Lake Communications Center. “I would say that it (calls) at least triples if not quadruples on a bad storm day… READ MORE
by ECC Editor | Apr 13, 2022 | Comm Center News
A bill that would designate public safety telecommunicators as first responders passed the Alabama Legislature and now awaits Governor Kay Ivey’s signature.
911 dispatchers have long been classified as clerks, but the days of simply taking a call and passing it along are long over. Some dispatchers are even trained to give immediate life-saving medical instruction to callers… READ MORE
