Fort police dispatcher Ebert retires after 35 years of service (WI)

On Sue Ebert’s last day of duty, Feb. 2, 2022, the Fort Atkinson Police Department held a celebratory sendoff for her.

“They did a special tribute to me on the radio,” Ebert recalled. “They had squad cars and firetrucks lined up for me.”

She said that some people didn’t believe she actually would retire because she enjoyed working long and odd shifts.

“My last day was an emotional day,” Ebert said. “Everyone from the police department came. I felt so honored. I felt the love from everyone there… READ MORE

TCSO encouraging citizens to create Emergency Health Profile (OK)

TULSA, Okla — The Tulsa County Sheriff’s office has a new program that they believe will save lives.

They are encouraging Oklahomans to create an emergency health profile through the platform “Rapid SOS.”

Rapid SOS launched the initiative in an effort to get first responders crucial health information during emergencies. It is an emergency response data platform.

It’s been around for about 10 years, but the Tulsa Regional Emergency Communications Center only recently implemented the technology in our area… READ MORE

Dispatchers: the first link in the emergency response chain (FL)

April 14 – 20 is Dispatcher Appreciation Week. Eglin has its own dispatchers made up of both firefighters and security forces Airmen all under one roof known as the Emergency Communications Center.

Their job is to direct all emergency and non-emergency calls for Eglin. The ECC never shuts down with two dispatchers and controllers there at all times. The positions are staffed by nine 96th Civil Engineer Squadron fire dispatchers and approximately 20 96th Security Forces Squadron controllers. They receive and disseminate emergency information on an average of 1,500 calls per year… READ MORE

Public Safety Telecommunicator Week (IN)

INDIANA — In 1991 Congress proclaimed the second full week in April to be National Public Safety Telecommunications Week to recognize the importance of those special individuals who coordinate the efforts of police, fire, and EMS workers. Governor Eric J. Holcomb has proclaimed the week of April 10-16 as Public Safety Telecommunicator Week in Indiana. Indiana has recognized this week since 1999.

Telecommunications Operators are the unsung heroes of public safety. They operate 24 hours a day, seven days a week. These are the men and women who collect the initial information and pass it along to the first responders in the field. Often, they are able to give immediate lifesaving directions to the caller during medical emergencies or can be the calming voice to reassure the victim of a violent crime that help is on the way… READ MORE

New bill lays groundwork for improved 911 service (WY)

On the night of March 14, a Cadillac drifted into the wrong lane and was struck head-on by an oncoming UPS truck southeast of Powell. Both drivers suffered serious injuries, with the man behind the wheel of the Cadillac left in critical condition.

When the first 911 call came into the Park County Communication Center, GPS data placed the scene of the crash near Crown Hill Cemetery. In fact, the vehicles had collided on Wyo. Highway 295, about 4 miles to the south, and it took an alert trooper with the Wyoming Highway Patrol to route the first responders in the right direction.

“Was it a significant time delay? No,” said Monte McClain, the communications supervisor for the Park County Sheriff’s Office. “But four minutes in a life-and-death situation is still four minutes.”

“We need to fix this,” McClain said… READ MORE