The Lyon County Emergency Communications center has implemented a new, higher standard of fire protocols to identify and expertly assist when there are life-threatening circumstances involved during an emergency.
Dispatchers are now EFD (Emergency Fire Dispatch) certified; recognized by the International Academies of Emergency Dispatch as the world standard of care… READ MORE
DURHAM, N.C. (WNCN) – On Tuesday, Durham city officials said 911 calls would no longer be routed to Raleigh. They said they now have enough trained workers to answer all the calls that come into Durham’s call center.
CBS 17 broke the story in December that some of Durham’s 911 calls were being routed to Raleigh-Wake 911 due to a shortage of call takers.
For the last six months, 10 percent of Durham’s 911 calls were routed over to Raleigh, which is the equivalent of about 1,900 calls a month, according to Raleigh-Wake 911… READ MORE
The Iredell County Emergency Communications Center is the 87th Emergency Communications Center in the United States and the 10th Emergency Communications Center in North Carolina to implement the Automated Secure Alarm Protocol (ASAP) to Public Safety Answering Point (PSAP) program. Iredell County went live with the ASAP to PSAP program at 8:30 a.m. on May 20 receiving burglar alarm, fire alarm, and medical alarm calls direct through automated services with many of the area alarm company providers… READ MORE
Tucked away in a large commercial building off Cornelia street west in Smiths Falls — is the Ontario Provincial Police’s East Region Communications Centre. The OPP has announced it will be closing the facility, which employs more than a hundred mostly civilians.
The move will be an economic blow to the town. “These are good-paying jobs, with specialised skills,” Smiths Falls mayor Shawn Pankow said. “It’s a loss to the community and unfortunately, there will likely be people from our community that will have to move on to somewhere else, and uproot their families… READ MORE
Delaware officials are still sorting out how to take advantage of an upcoming shortened national phone number to access suicide prevention help.
An FCC goal is in place that by July 16, 2022, dialing 988 will allow callers to more quickly reach the National Suicide Prevention Hotline, which is currently accessed at 1.800.273.TALK (8255).
Dr. Claire Wang of Delaware’s Crisis Intervention Services said the goal of the shortened code is to make it easier to call for help, when people may need it most… READ MORE
