by ECC Editor | Apr 26, 2022 | Comm Center News
City Administrator Phillip Patterson announced during Tuesday’s city board meeting that the Arkansas 911 Board has chosen to cut funding to one of Benton County’s Public Safety Answering Points (PSAP).
The 911 Board voted to only fund three PSAPs, also known as 911 call centers, in Benton County, Patterson said in his administrator’s report. The county presently has four PSAPs each located in Bentonville, Rogers, rural Benton County and Siloam Springs.
In 2019, the state legislature adopted Act 660, which replaced the Arkansas Telephone Emergency Services Board with the Arkansas 911 Board. Another requirement of Act 660 is to develop a plan to provide funding for a limited number of PSAPs across the state… READ MORE
by ECC Editor | Apr 23, 2022 | Comm Center News
PIO officer, Victoria Hill, says the 9-1-1 call center issue was resolved early this morning at around three in the morning and everything appears to be working smoothly.
The 9 -1-1 communications center serving Billings and Yellowstone County is experiencing a nationwide outage. The cause of this outage is unknown. The press release sent out by the city of Billings says the communications center is affecting landlines and cell phones differently.
Dispatchers have created a system so that citizens can still call 9-1-1. If you get a busy signal, hang up and try again. If you are not able to call the center at all, try using a different phone if possible… READ MORE
by ECC Editor | Apr 23, 2022 | Comm Center News
COTTONWOOD, Ariz. – Police in northern Arizona have arrested a man accused of threatening to fly a plane into their police and fire communications center.
Cottonwood Police said 60-year-old Ryan Thomas called 911 anonymously several times on April 7 complaining about local law enforcement because he was parking his RV on state land without a valid permit… READ MORE
by ECC Editor | Apr 22, 2022 | Comm Center News
Thousands of 911 calls related to mental health incidents were diverted away from a law enforcement response in Austin last year, and officials say that amount could more than double in 2022.
In Austin, those calling 911 are met with the standard police, fire and EMS options—in addition to a fourth choice for a mental health request. Calls requesting help with a mental health issue are then forwarded to a specialist at the 911 call center and could result in clinicians and case managers, rather than police, responding to an incident… READ MORE
by ECC Editor | Apr 21, 2022 | Comm Center News
A Penn Yan woman faces a number of charges after police say she made multiple phone calls to 9-1-1 for no legitimate purpose.
50-year-old Shantel Champlin was warned by police to stop calling if there was no emergency or she would be placed under arrest. Police say Champlin then proceeded to call 9-1-1 multiple times again for no legitimate purpose. When police responded to her home to arrest her, Champlin allegedly fought with officers… READ MORE
