by ECC Editor | Jul 4, 2021 | Comm Center News
Three members of Weld County’s Department of Public Safety Communications were recently honored by the department for actions taken to save two lives and help welcome a new life into the world.
Dispatchers Ashley White and Josh Rysavy each received Lifesaver Awards for their critical assistance in providing CPR instructions to callers who found family members unresponsive during separate incidences in February and March. CPR instructions provided by the dispatchers enabled the callers to resuscitate their family members, allowing them to receive medical care and ultimately survive… READ MORE
by ECC Editor | Jul 2, 2021 | Comm Center News
GOLD BEACH, Ore. — The Curry County Board of Commissioners voted unanimously in support of funding the communications center, including upgrade of the 911 emergency response system for the Sheriff’s Department, the County said in a news release.
“The current system is dangerously outdated and not capable of providing critical service of public safety in the most remote areas of Curry County,” the County stated. “This puts our first responders at a disadvantage in responding as quick as possible to a citizen in need of assistance.”
As the Sheriff’s Office was prepared to make a presentation to the Board of Commissioners with needs for the updated system, pause to consider funding through ARP became a reality… READ MORE
by ECC Editor | Jul 2, 2021 | Comm Center News
Jan. 6, 2022, is a date that CIOs and other IT leaders need to circle on their calendars. This is the deadline by which non-fixed phone lines will need to comply with the upcoming RAY BAUM’s Act (capitalization is correct).
For those not familiar with the details, a few years back, an unfortunate death of a young woman in a hotel room led to a new regulation being adopted in her name aimed at improving multi-line telephone systems (MLTS). Kari’s Law, which went into effect last year, eliminates any required prefix when calling 911, such as pressing “9” first to get an outside line. It also mandates that a designated contact (or contacts) within an enterprise be notified when a 911 call has been made… READ MORE
by ECC Editor | Jul 2, 2021 | Comm Center News
VANCOUVER–(BUSINESS WIRE)–Record high temperatures during the historic heat wave in B.C. have taken their toll on Lower Mainland 9-1-1 operators, who this past weekend were swamped by a record-breaking number of calls and stretched to the limit in their ability to answer them all, says the union representing workers at E-Comm Emergency Communications for BC.
“Between the heat wave, the province-wide restart, and a 9-1-1 operator staffing shortage, there simply aren’t enough of us to get to these calls as quickly as we need to,” said CUPE 8911 (Emergency Communications Professionals of BC) President Donald Grant.
“When you call 9-1-1, seconds count. Delays can lead to property damage, injuries, and even death. When you’re on hold we feel your frustration, pain and suffering. We are working as hard as we can to get to your call, but we are stretched to the limit… READ MORE
by ECC Editor | Jul 2, 2021 | Comm Center News
At Tuesday morning’s meeting of Bloomington and Monroe County’s five-member central dispatch policy board, assistant fire chief Jayme Washel reacted to a statement by dispatch director Amy Hensley, that the center has 11 vacant dispatcher positions.
“I don’t know for sure, but 11 sounds like an awful lot of [dispatcher] positions to be down,” Washel said. He asked for confirmation: “Is that right?”
“That’s correct,” came Hensley’s reply.
Dispatchers are the staff who answer 911 emergency calls at the central dispatch facility, located on the second floor of the downtown transit center at 3rd and Walnut streets… READ MORE
