Centre 9-1-1 sees shortage of operators, high calls during Wednesday weather (PA)

CENTRE COUNTY, Pa. (WTAJ) — Centre County 9-1-1 received 565 calls in four hours during Wednesday’s thunderstorms. Dispatchers were answering just over two calls per minute, all while facing an employee shortage.

“9-1-1 is suffering manpower problems across the state and across the nation,” said Norm Spackman II, director of Centre County 9-1-1. “Seems like less people are less interested in working in 9-1-1 centers.”

He said their work is essential, and it takes brave, level-headed individuals… READ MORE

Minnesota EMS union says new uniforms too closely resemble police

MINNEAPOLIS — As Hennepin EMS gets set to unveil its new blue uniforms, after decades of showing up at emergency scenes in their trademark “UPS brown,” the paramedics union on Wednesday argued that the change could potentially put lives at risk by making medics look even more like police officers than before.

While the agency’s leadership said the move was intended to avoid confusion, in reality the new blue uniforms “failed to separate (union) members from law enforcement,” said a statement by Hennepin County Association of Paramedics and EMTs (HCAPE), which represents some local paramedics and dispatchers… READ MORE

First Responders Honored For Life Saving Actions (MS)

TUPELO, MISS. (WCBI) – First responders are recognized for helping save the life of a Vietnam-era Veteran whose house caught fire.

The Tupelo Fire Department, Tupelo Police Department, Lee County E 9 1 1, and NMCC’s Emergency Services were honored during a ceremony at the Tupelo Police department.

The first responders were dispatched to a fire at the home of Dennis McCullough.  He called 9 1 1 during the early morning hours of February 6, 2020, to report a fire in his house.

McCullough was told to stay in his bedroom because his way of escape through his hallway was blocked by the blaze… READ MORE

City Of Dallas: City To Host Hiring Event For 911 Operators (TX)

If you want to make a difference in the community and serve residents when they need help the most, you may be the next 911 telecommunicator for the City of Dallas.

A 911 telecommunicator handles emergency and non-emergency telephone calls and requests service in various areas to ensure residents’ needs are met with efficiency.

“Serving the City of Dallas as a 911 call taker is critical to our community,” said 911 Comm & Technology Administrator Robert Uribe… READ MORE

Southeast Communications to dispatch for Richardson County (NE)

During a city council meeting Tuesday evening, the City of Beatrice unanimously agreed to operate an enhanced 911 and radio dispatching system for Richardson County.

Beatrice Police Chief Bruce Lang gave a brief history of dispatch centers in Gage County, explaining that in 1992 there were three separate centers for the City of Wymore, the Gage County Sheriff’s Office and the City of Beatrice. He said in 1994, those centers consolidated to Southeast Communications 911 Center to continue dispatching for those three entities, in addition to the rural fire and rescue departments in Gage County… READ MORE