by ECC Editor | Jul 12, 2021 | Comm Center News
The board of St. Francois County 911 Joint Communications resolved to continue meeting with area fire departments and EMS providers in the area to figure out improved computer-aided dispatch (CAD) services.
At its meeting in June, it also discussed creating a new 3- to 5-year plan for future priorities, heard an update on the Simms Mountain Tower project, and congratulated 911 Director Alan Wells for the center’s 100% score on its MULES audit.
The Missouri Uniform Law Enforcement System (MULES) is the state’s records custodian for criminal history data and provides an online public service to obtain certified criminal history records. The Missouri State Highway Patrol conducts the audit every two years, Wells said. He complimented Casey McCarty and Bryanna Jones, as well as Tacy Ticer Petrait who works with them in that division, for a “100% outstanding job well done… READ MORE
by ECC Editor | Jul 12, 2021 | Comm Center News
Community Watch in The Villages is celebrating a major accomplishment after earning statewide accreditation recognition.
Last month, Assistant District Manager Carrie Duckett, Chief Nehemiah Wolfe, Assistant Director Juliane Day and Lead Dispatcher Accreditation Manager Deb Ballard stood before the Florida Telecommunications Accreditation Commission. After an oral review of their report was delivered, the commission voted unanimously to extend accreditation status to The Village Community Development District Community Watch Dispatch Center… READ MORE
by ECC Editor | Jul 10, 2021 | Comm Center News
CLEVELAND (WJW) — The FOX 8 I-Team has now obtained the recording showing what a woman heard after she called 911 in Cleveland and had to wait half an hour.
Earlier this week, the I-Team revealed the 30-minute 911 call.
Now, a recording just released to the I-Team sheds new light on how that happened on the night of July 4.
When Cleveland dispatch finally answered, a recording shows the caller said, “It took you all over thirty minutes to answer the phone. Somebody is in distress. What is going on?” … READ MORE
by ECC Editor | Jul 9, 2021 | Comm Center News
Leslie Cheatham is a person who has spent most of her life helping others, whether as a telecommunicator for the Town of Farmville, an EMT in her earlier years as a in Campbell County and Pamplin or as a community member who tries to quietly help others’ satisfy needs.
Cheatham joined the Town of Farmville eight years ago as a dispatcher. Now 49, she said she didn’t feel like she could spend as much time out in the field as an EMT as she used to, but being a dispatcher still keeps her involved with helping lives.
“I do miss being out in the field with the EMS, but I do enjoy being a telecommunicator also. I’m still able to be involved, just not so much hands on,” she said… READ MORE
by ECC Editor | Jul 9, 2021 | Comm Center News
The Department of Homeland Security has selected San Antonio-based SecureLogix to proceed with the second phase of a cybersecurity architecture designed to protect multimedia content in Next Generation 9-1-1 emergency communication systems.
SecureLogix received the Small Business Innovation Research (SBIR) Phase II award after the software company completed feasibility demonstration work, DHS said Wednesday.
The goal of the project is to secure images, voice and videos using a platform that supports DHS’ emergency communications cybersecurity center concept… READ MORE
