by AllThingsECC.com | Dec 11, 2019 | Comm Center News
MURRAY, KY — A 911 dispatcher in west Kentucky has been charged with
identity theft and harassing communications after police say she created
a fake social media account pretending to be a Murray woman.
The
dispatcher — 46-year-old Tonya Clevidence of Benton, Kentucky — was
arrested Monday. The Murray Police Department said in a news release
Monday that Clevidence is accused of creating a social media account
using another woman’s identity. The victim told officers someone has
been sending texts and social media messages to others using her name
for about two years.
The release said investigators got a search warrant for the IP address of the computer from which the messages were sent, and connected….
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by AllThingsECC.com | Dec 2, 2019 | Comm Center News
Since Tucson combined its police and
fire communications centers in 2018, hold times for 911 calls to police
have been cut by three-fourths.
The
city has also upgraded its technology to dispatch multiple fire units
from different stations to multiple calls at the same time, which is
expected to reduce response times.
Another change makes Tucson the second U.S. city to standardize questions police operators ask 911 callers, providing officers with more consistent information during emergencies.
The changes should speed up the process for Tucsonans in need of assistance and give greater assurance that the correct personnel will be dispatched ….
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by AllThingsECC.com | Dec 2, 2019 | Comm Center News
Branch County Commission Chair Ted Gordon believes issues between the
county and the E-911 Board can be resolved. Others are not sure after
the county adopted a new service plan in October.
Tuesday, Gordon and Administrator Bud Norman met with municipal officials.
“It went well. I think we accomplished something livable,” Gordon said.
Municipal members who attended could not be reached Wednesday for comment.
The dispute came to a head when 911 board members proposed….
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by AllThingsECC.com | Dec 1, 2019 | Comm Center News
BLUFFDALE — Three-year-old Sawyer Poole is being called a hero for saving her grandmother’s life.
After her grandmother collapsed on Nov. 19, Sawyer told 911 dispatchers to “come quickly.”
“My
Nani is so sick,” Sawyer is heard telling a dispatcher named Joanna,
who keeps the girl on the line for nearly 11 minutes until first
responders arrive.
“We thought that something like this would never happen in a million years,” Sawyer’s mother, Alisha Poole, said Tuesday.
In a recording of the 911 call, the dispatcher asks….
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by AllThingsECC.com | Dec 1, 2019 | Comm Center News
EFFINGHAM, S.C.
— The Florence County Emergency Management Division will be ringing in
the new year with some enhancements to the county’s 911 system — at
least one of them is already in use by several pizza-delivery
restaurants and ride-hailing businesses.
The
most “visible” of the upgrades will allow communications officers to
view the location of callers in real time with enough accuracy that
they’ll be able to tell officers in which corner of a house the caller
is located.
Mitch Fulmore, 911/Central Dispatch manager, said….
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