by AllThingsECC.com | Sep 12, 2019 | Comm Center News
TUPELO, Miss. — People know Facebook can be used to find old friends. It can also help find people in dire straits.
That was the case recently when Lee County authorities were
searching in vain for a woman in the midst of a medical emergency in
the middle of the night. When all other options were exhausted, the
social media giant called with the woman’s exact coordinates.
Lee County 911 director Paul Harkins said his office first got a call
from the woman’s mother around 11:30 p.m. The daughter was having a
medical emergency but they could not locate her.
Read More…
by AllThingsECC.com | Sep 11, 2019 | Comm Center News
Fire
departments across the country set benchmarks for how long it takes to
respond to fires, car crashes and other incidents to track progress and
hold themselves accountable, but King William County Fire Chief Laura
Nunnally said setting a response time goal for the county’s fire
department is not realistic — yet.
Response
times for the King William County Fire Department, West Point Volunteer
Fire Department and the Mangohick Volunteer Fire Department are logged
with the county’s emergency communications center. King William’s five
and a half year response time average is about 13 and a half minutes,
but between July 2018 and June 2019, that average fell dramatically and
the department reported taking an average of about five minutes to
respond to an incident.
Read More…
by AllThingsECC.com | Sep 11, 2019 | Comm Center News
(Editors Note; I am posting this story because of the “lessons learned” on how a average call and trying to do the right thing can go wrong.)
YOUNGSTOWN — A medical alert call button can be a lifeline for a person
who can’t reach a phone in an emergency, but what if a murderer answers
the door and tells the emergency medical technicians res-ponding that
everything is fine?
The question isn’t hypothetical.
A Mahoning County Common Pleas Court jury was seated Monday to decide
if the ambulance company that responded to Erika Huff’s home Nov. 6,
2015, should be held liable for just that scenario. The ambulance
company’s lawyer, though, maintains the emergency medical technicians
had no right to insist on coming into the house and no reason to suspect
they ought to.
Huff was murdered and her mother badly beaten that night by now-death
row inmate Lance Hundley, convicted in May 2018 of aggravated murder,
attempted murder, felonious assault and two counts of aggravated arson.
Read More…
by AllThingsECC.com | Sep 11, 2019 | Comm Center News
There is scheduled fiber maintenance to be performed on September 12
between 12:01 AM and 3:00 AM which will effect 9-1-1 telephone landline
communications in the Brown County area.
The communications provider will be working on a fiber cable near
Russell, Minnesota and moving it to make room for bridge work to be
performed on State Highway 91. This work will take between 10 minutes
and up to 3 hours to complete.
Read More…
(Editors Note: Back in the day, as they say, there where requirements in many states to have clear diverse routing for 911 circuits. This is a clear example of why it is important. Diverse routing isn’t just another cable pair or fiber strand. It is physically a different route. Does your 911 system have diverse routing to protect your ability to take calls? For more info...)
by AllThingsECC.com | Sep 11, 2019 | Comm Center News
Calling 9-1-1 in June was scary for Connor Sullivan, 14, and his sister, Molly, who’s 11.
Two
times over summer break, their dad felt really sick at home as he
experienced complications from triple-bypass heart surgery.
Connor called the emergency service June 5; Molly called June 10.
“At the time it was very
nerve-wracking,” said Connor, a ninth-grader at Cheyenne Mountain High
School. “Now, it just feels good.”
Connor
and Molly, a sixth-grader at Skyway Elementary School, were recognized
Tuesday for being “9-1-1 Heroes,” at an assembly at Skyway in Cheyenne
Mountain School District 12.
Read More…