Facebook calls Miss. dispatchers with victim’s coordinates in emergency

TUPELO, Miss. — People know Facebook can be used to find old friends. It can also help find people in dire straits.

That was the case recently when Lee County authorities were searching in vain for a woman in the midst of a medical emergency in the middle of the night. When all other options were exhausted, the social media giant called with the woman’s exact coordinates.

Lee County 911 director Paul Harkins said his office first got a call from the woman’s mother around 11:30 p.m. The daughter was having a medical emergency but they could not locate her.

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King William Fire Department continues evaluation, focuses on taking 911 calls but doesn’t track response times

Fire departments across the country set benchmarks for how long it takes to respond to fires, car crashes and other incidents to track progress and hold themselves accountable, but King William County Fire Chief Laura Nunnally said setting a response time goal for the county’s fire department is not realistic — yet.

Response times for the King William County Fire Department, West Point Volunteer Fire Department and the Mangohick Volunteer Fire Department are logged with the county’s emergency communications center. King William’s five and a half year response time average is about 13 and a half minutes, but between July 2018 and June 2019, that average fell dramatically and the department reported taking an average of about five minutes to respond to an incident.

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Trial against ambulance company begins

(Editors Note; I am posting this story because of the “lessons learned” on how a average call and trying to do the right thing can go wrong.)

YOUNGSTOWN — A medical alert call button can be a lifeline for a person who can’t reach a phone in an emergency, but what if a murderer answers the door and tells the emergency medical technicians res-ponding that everything is fine?

The question isn’t hypothetical.

A Mahoning County Common Pleas Court jury was seated Monday to decide if the ambulance company that responded to Erika Huff’s home Nov. 6, 2015, should be held liable for just that scenario. The ambulance company’s lawyer, though, maintains the emergency medical technicians had no right to insist on coming into the house and no reason to suspect they ought to.

Huff was murdered and her mother badly beaten that night by now-death row inmate Lance Hundley, convicted in May 2018 of aggravated murder, attempted murder, felonious assault and two counts of aggravated arson.

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Scheduled 911 maintenance outage to affect landlines in Brown County

There is scheduled fiber maintenance to be performed on September 12 between 12:01 AM and 3:00 AM which will effect 9-1-1 telephone landline communications in the Brown County area.

The communications provider will be working on a fiber cable near Russell, Minnesota and moving it to make room for bridge work to be performed on State Highway 91. This work will take between 10 minutes and up to 3 hours to complete.

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(Editors Note: Back in the day, as they say, there where requirements in many states to have clear diverse routing for 911 circuits. This is a clear example of why it is important. Diverse routing isn’t just another cable pair or fiber strand. It is physically a different route. Does your 911 system have diverse routing to protect your ability to take calls? For more info...)

Two Colorado Springs students honored for emergency response to help their dad

Calling 9-1-1 in June was scary for Connor Sullivan, 14, and his sister, Molly, who’s 11.

Two times over summer break, their dad felt really sick at home as he experienced complications from triple-bypass heart surgery.

Connor called the emergency service June 5; Molly called June 10.

“At the time it was very nerve-wracking,” said Connor, a ninth-grader at Cheyenne Mountain High School. “Now, it just feels good.”

Connor and Molly, a sixth-grader at Skyway Elementary School, were recognized Tuesday for being “9-1-1 Heroes,” at an assembly at Skyway in Cheyenne Mountain School District 12.

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