Survival Skills for Dispatchers’ open to spouses, partners on Thursday

The Lyon County Emergency Communications Center will be hosting a training, “Survival Skills for Dispatchers” on Thursday and Friday.

This training will be brought to Emporia by Rescue 1 Colorado and will be held in the Lyon County Sheriff’s Department basement.

This valuable training focuses on 911 dispatchers, who consistently have the potential to experience PTSD through call-taking. Students will be provided with tools to recognize potential issues as well as ways to work toward a healthy mental health status. Rescue 1 also offers training courses fitted to other first responder disciplines.

Along with the training….

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DC911 & Metro keep proving they can’t handle rail emergencies

A week after the sometimes deadly combination of Washington, DC’s 911 center and Metrorail’s operations center took 17-minutes to send DC firefighters to a train collision, the two agencies teamed up for another botched emergency response. Just like October 7’s train crash at the Farragut West Metro Station, the response yesterday (Monday) evening to a person who fell on the tracks at the Waterfront Metro Station featured a significantly delayed dispatch, the failure to relay important information in a timely manner and an initial dispatch that didn’t send the appropriate apparatus for the emergency.

This time, 15-minutes were lost before the proper help was dispatched by DC’s Office of Unified Communications (DC911 or OUC). To illustrate how bad this was…..

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Longtime FDL County Dispatcher Retiring After 33 & 1/2 Years of Service

The Fond du Lac County Communications Center will be saying farewell to a longtime member of their staff in the coming days. Dispatcher Frank Quick will be retiring from the dispatch center on Sunday, after 33-and-a-half years of service as a 9-1-1 dispatcher. County Communications and Emergency Management Director Bobbi Hicken tells us that Quick will be missed in the dispatch center. “He just is a wonderful person, has worked very hard and is finally hanging up his headset and going on to retirement,” Hicken said. “He was one of my training officers, he taught me everything I know – it’s going to be a big void to fill, but we are extremely happy for him.” An open house will be held at ….

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Former Orange County battalion chief could get position back after affair with 911 dispatcher

ORANGE COUNTY, Fla. – A former Orange County Fire Rescue battalion chief who was demoted three ranks and forced to take a $20,000 pay cut last year following an investigation into having inappropriate relations with a 911 dispatcher could soon be back in the same position.

Darien Butler admitted to an investigator that he had sexual relations with Kimberly Noe while on the clock.

Investigators uncovered ….

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That big construction project on Pacific? It’s the 911 building you voted on 8 years ago

Eight years ago, voters passed a tax measure for a more efficient and better first response to emergencies across Pierce County.

On Monday, work began on a $59 million project for South Sound 911’s public safety communications building at the site of the former Puget Sound Hospital.

The project includes a new dispatch and record center on Pacific Avenue for police, fire and EMT agencies, equipment and furnishings and renovating the current….

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