RALEIGH, N.C. – The North Carolina State Highway Patrol (NCSHP) can now immediately track your call with GPS and pinpoint the nearest trooper, after an upgrade to the agency’s statewide computer-aided dispatch (CAD) system. The $11.1 million project began during the COVID-19 pandemic, and is nearly complete, thanks to funding from the federal American Rescue Plan Act (ARPA) and state legislation previously signed by Governor Roy Cooper. The grant is administered by the North Carolina Department of Public Safety with oversight from the North Carolina Pandemic Recovery Office.
After a nine-day outage due to a ransomware attack, “core functionality” was restored to the Bucks County 911 computer-aided dispatch system on Tuesday, county officials said.
While that system was down, a backup system was used, with dispatchers recording information from calls on pen and paper and relaying that information to first responders over the radio, officials said.
Everett Fire Chief Dave DeMarco describes how increasing call volumes are straining current staff and resources.
At a Tuesday morning press event, officials from Snohomish County 911 joined representatives from the County Fire Chiefs Association and County EMS to announce the launch of a new program aimed at providing 911 callers with individually curated care targeted to their specific needs.
The Chester County Department of Emergency Services (DES) transitioned today its Emergency Communications Center to Next Generation 9-1-1, the Pennsylvania Emergency Management Agency’s (PEMA) Statewide Emergency Services Internet Protocol Network. Next Generation 9-1-1 is a faster and more efficient way for the County’s Public Safety Answering Point (PSAP) – the 9-1-1 call center – to receive emergency calls and associated caller information, and when needed, transfer them to other 9-1-1 call centers in the Commonwealth.
Hamburg, N.Y. (WBEN) – One four-legged friend, who was almost trapped in a big Western New York winter snow storm, has now found a permanent home inside Hamburg’s Emergency Service Dispatch Center.
On Jan. 13, before the eye of the severe winter weather hit Western New York, Hamburg Police Lieutenant John Baker responded to a call from a woman who saw a young, abandoned pup on the side of Scranton Road.
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
