by AllThingsECC.com | Mar 13, 2021 | Articles, Comm Center News
If you’re anywhere in the United States, you’re probably aware dialing 9-1-1 connects you to local public safety answering points (PSAPs) that can deploy nearby emergency services. But in some places in the US, cell phone users can also contact emergency dispatchers via SMS text message.
It’s important to note that this function isn’t available everywhere. In most of America, texting 911 will result in a bounce-back message encouraging the sender to make a voice call instead, according to the Federal Communications Commission’s 911.gov site…
by AllThingsECC.com | Mar 13, 2021 | Comm Center News
A year-long global pandemic has been tough on everyone.
CDC data shows increases in the number of adults who experienced anxiety and depression, substance abuse and even thought about suicide this year.
We spoke to the St. Joseph County, Indiana 911 dispatch center about the local trends they’ve seen with mental health-related calls.
by AllThingsECC.com | Mar 12, 2021 | Articles, Comm Center News
When first responders enter a building during an emergency, there aren’t too many factors more important than that they’re able to hear one another as they make their way through the property. Uninterrupted communication between first responders could literally be the difference between life and death in a lot of emergency situations.
Advanced RF Technologies (ADRF), a pure-play Distributed Antenna System (DAS) and Emergency Responder Radio Communications Systems (ERRCS) provider understands the importance of flawless first responder communication…
by AllThingsECC.com | Mar 12, 2021 | Jobs
911 Dispatchers work in an extremely fast paced environment where they utilize state of the art modern technology to facilitate communication between citizens and multi-agency emergency personnel. Candidate will receive extensive training in advanced communication and computer technologies.
Other Duties Include:
- Gathering and recording important information from callers via 911, phone, text, etc. to determine name, location, nature of emergency, and necessary response.
- Monitoring computer systems to determine and dispatch appropriate units that are available.
- Relaying necessary emergency information to appropriate sites, personnel, and agencies...
by AllThingsECC.com | Mar 12, 2021 | Comm Center News
SPRING HILL, TN (WSMV) – A Williamson County emergency dispatcher had an exciting day at work when she helped a couple deliver a baby over the phone.
Dispatcher Taylor Kinney received a call from a man who said his pregnant wife had gone into labor at their home, Williamson County EMA said.
Kinney dispatched medics, police and fire to the couple’s home and provided the husband with delivery instructions from the dispatch center guide cards…
