WALLINGFORD — It was about 1 a.m. at the Police Department dispatch center some three years ago and Jennifer Nastri was feeling impish.
Her boss, Capt. Richard Homestead, announced to the officers and dispatchers arrayed around the room that he was about to go on break, and did anybody want anything from Dunkin’? …
A 911 dispatcher receiving a frantic call for help needs to quickly assess what’s happening and make the right decision on what needs to be done.
“Dispatchers are essential to public safety,” says Rep. Spencer Igo (R-Grand Rapids).
He sponsors a proposal to establish a statewide working group to recommend minimum training and set continuing education standards for certification of 911 telecommunicators…
Firefighters’ RF devices and remote speaker microphones will have to pass unprecedented durability testing and include a data-logging capability—similar to a “black box” on an airplane—to achieve certification under the new standard published by the National Fire Protection Association (NFPA).
NFPA is well known for developing fire-safety standards for citizens and firefighters, but the NFPA 1802 standard that was published in January is the organization’s first that addresses the performance of RF devices—typically, two-way radios—and RSMs, according to Don Griffis, one of the L3Harris representatives who served on the technical committee that developed the standard…
MALONE — A dispatcher from Franklin County Emergency Services at Bare Hill Road was recently recognized for his work from the dispatch center during a medical call in Fort Covington, and was presented with a lifesaver pin.
Emergency 911 dispatcher Chandler Shatraw was recognized for his efforts in walking a caller through CPR, helping the caller assist the patient before EMS arrived.
According to Sandi Nichols, a senior communications specialist, the medical call took place at 4:26 p.m. Jan. 28 in Fort Covington. Shatraw received a call from an individual whose brother had collapsed on the floor and was not conscious…
Amid the protests last summer that followed George Floyd’s killing by Minneapolis police, three Boston City Council members proposed an ordinance to divert nonviolent 911 calls away from the Boston Police Department. Those calls—often involving mental-health emergencies, homelessness, substance use, and traffic accidents—would be dispatched to community-safety officials in non-law-enforcement agencies instead…
