The walls of Santa Fe’s new Regional Emergency Communications Center are intentionally painted a mellow blue. There’s a “quiet room” outfitted with two neck massagers, offering a place where dispatchers can decompress — away, if only for a few moments, from computer monitors and headsets filled with the unending flow of 911 calls.
OAKLAND, Calif. (KGO) — The Oakland Police Department is one step closer to getting a huge technology upgrade that could cost taxpayers millions of dollars. It’s being voted on Tuesday night.
Oakland is in dire need of new technology.
LINCOLN — Two years after the nation adopted a three-digit suicide prevention line, a new Nebraska law will offer clear interface between mental health and other emergency providers.
TUCSON, Ariz. (KVOA) — As numerous global services recover from the tech outage, local law enforcement agencies are regrouping as well.
911 dispatch centers across Southern Arizona felt the impact firsthand.
The good news for both the City of Tucson and Pima County- 911 calls were not affected. However, the way dispatchers are trained to handle those calls were.
On July 17, 2024, The Prescott Regional Communications Center (PRCC) was awarded full accreditation status through Arizona Law Enforcement Accreditation Program (ALEAP), Emergency Communications Centers Accreditation Program. This accomplishment makes PRCC the first and only regional, multi-jurisdictional, multi-discipline communications center in the State of Arizona to receive this prestigious recognition.
