911 call center may be axed at Austin Police Department, a $16M funding decrease (TX)

911 call center may be axed at Austin Police Department, a $16M funding decrease (TX)

AUSTIN (KXAN) — On Thursday, Austin City Council members will vote on an ordinance that would create an Emergency Communications Department to handle 911 calls, separate from Austin Police Department.

This is the latest item up for a vote in the city’s efforts to reimagine public safety.

If approved, 222 civilian positions within APD’s current call center would be transferred out of the police department. The move would decrease funding for APD by more than $16 million…

Bannockburn To Pay Deerfield $1M For Emergency Dispatch Services (IL)

Bannockburn To Pay Deerfield $1M For Emergency Dispatch Services (IL)

DEERFIELD, IL — When you’ve been working together for 40 years, what’s another five. The Deerfield Village Board voted Monday to approve an emergency dispatch service agreement between the Village of Deerfield and the Village of Bannockburn.

As part of the agreement, Deerfield will continue providing 24-hour a day answering of all emergency 9-1-1 and police 10-digit emergency telephone calls emanating from within the borders of Bannockburn, among other services, at a total cost of $1,020,216…

‘A sense of respect.’ Emergency dispatchers back legislation to classify them as certified first responders (NY)

‘A sense of respect.’ Emergency dispatchers back legislation to classify them as certified first responders (NY)

county_dispatchers_1.jpg

When looking at the minimum qualifications and the amount of training that go into shaping a successful emergency dispatcher and pairing that with the competence required in taking a 9-1-1 call, it certainly is puzzling that these professionals are classified by New York State and the federal government as “clerical” workers.

That is the thinking of Director Steven Sharpe, Assistant Director Frank Riccobono and the staff at the Genesee County Emergency Dispatch Center, who are applauding companion bills recently introduced in the state Senate and Assembly to change the classification of dispatchers…

Burnsville needs more emergency responders, Fire Chief says (MN)

Burnsville needs more emergency responders, Fire Chief says (MN)

Burnsville Fire Chief BJ Jungmann says inadequate staffing levels and increasing 911 calls have caused the city’s combined fire and ambulance service to fall behind the demands of the community. 

In recent years, there’ve been more than 150 incidents when the department had no units available to dispatch to an emergency, Jugmann told the Burnsville City Council during a work session this month… 

City of Butler Hiring Full Time Dispatcher (MO)

The City of Butler is now accepting applications for an immediate opening for Full Time Day shift Dispatcher for Police and Fire Services.

Duties for the 911 Emergency dispatch includes receiving requests for service from citizens, dispatching emergency calls for police and fire, data entry, detail oriented, and records maintenance. This position requires 12-hour shifts that may include days, nights, evenings, and weekends…