Durham, N.C. — The Durham Emergency Communications Center is routing calls through Raleigh, but officials say it isn’t causing delays in response times.
In a statement, the DECC said it continues to use alternate routing to the Raleigh-Wake Emergency Communications Center so that all 911 calls in Durham are answered in a timely fashion.
The DECC was staffed with dispatchers throughout the evening on Saturday, May 8, but calls were initially answered by call-takers in the Raleigh-Wake Emergency Communications Center for seven hours due to unplanned absences in the DECC…
FARGO — Area cities and counties served by the Fargo-based regional 911 dispatch center are forming a task force to develop plans for a new or remodeled facility by the end of this year.
The current facility for the Red River Regional Dispatch Center, which serves Fargo, Moorhead, West Fargo, Cass County and Clay County, has become crowded and faces safety concerns, according to local officials.
The center will need four new dispatchers in the coming year and likely more down the road as the area’s population continues to grow, Cass County Commission Chairman Chad Peterson said at a meeting last week…
Mary-Kate Smith was rescued just in time after her kayak overturned last summer
Mary-Kate Smith was out kayaking off the coast of Connecticut last August when she overturned.
“I was very scared, didn’t know what to do, or where to go,” she says.
Only four months earlier another kayaker had drowned in the same area. That incident had alarmed the mayor of coastal city Stamford, who asked the local emergency services to look at new safety technologies.
Carbyne, a cloud-based emergency communication platform, was installed in August. It enables a 911 dispatcher to send a text message to the caller. This includes a link, which once opened starts a video chat…
Casandra Reid, quality assurance training manager for Burke County EMS, has received the prestigious award of Trainer of The Year on May 5 from the North Carolina Association of Public Safety Communications Officials.
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Burke County Emergency Communications announced Friday that Casandra Reid, quality assurance training manager, has received the prestigious award of Trainer of The Year on May 5 from the North Carolina Association of Public Safety Communications Officials.
Reid is responsible for all required training for both new and renewing certifications for all staff at Burke County Emergency Communications, which is responsible for providing 911 communications to all of Burke County. She is also part of the management team and assisted in integrating the 911 back-up location as well as the Say Something Program…
COLLINS, Miss. (WDAM) – The Covington County Sheriff’s Department has hired some new full-time radio dispatchers and Covington County Sheriff Darrell Perkins says it should improve 911 service in that county.
Last week, three new full-time employees for the 911 dispatch were hired, which brings the total number of full-time dispatchers to eight.
About two months ago, the Covington County Sheriff’s Department took over dispatch services, after the resignation of former emergency management director and 911 coordinator Greg Sanford…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
