DURHAM, N.C. (WNCN) – When you call 911 in Durham, there’s a chance there won’t be enough operators at the Durham Emergency Communications Center (DECC) to answer your call.
The DECC has faced facing a shortage of 911 operators since December. Now, during some shifts, there are only two people answering calls at a time. Currently, the DECC has 26 vacant 911 operator positions out of 64, which means 41 percent of the positions are vacant…
York County’s relatively old-fashioned 911 system will be moving online in the next few years.
The county commissioners on May 12 unanimously approved an agreement with the Pennsylvania Emergency Management Agency to provide “Next Generation 911” services at no cost to the county.
Next Generation 911 will move from the current system to a modern, internet protocol-based system that will allow for a number of benefits, including faster connection times and the use of geographic information systems to pinpoint the location of callers…
MACON COUNTY, Ill. (WCIA) — Officials with the Central Illinois Regional Dispatch Center said members of the community will soon be able to text 9-1-1.
In a news release, officials said the service will be available in Macon County starting June 1. “Text to 9-1-1 will be accessible through the four major carriers: AT&T, Verizon, T-Mobile, and Sprint.” If service is not available or down for a carrier, a bounce-back message will be sent back and will ask you to call.
While officials said this is a useful resource, a voice call is always preferred. “However, if it is unsafe or not possible to make a voice call, then send a text to 9-1-1,” they said…
The Missouri Chapter of the Association of Public Safety Communications Officials (APCO) recently honored Angela Stiefermann, Jefferson City Police Department communications supervisor with the distinction of Chapter Life membership.
Stiefermann has been employed with JCPD since 1993 and has previously been given the Telecommunicator of the Year award for outstanding performance during a major shooting July 1, 2003, at the Modine Manufacturing Plant where three people were killed and five people were injured by a gunman. JCPD has used recordings from that night in training sessions for new dispatchers…
Jeff Horwitz received Virginia’s Public-Safety Communications Information Technologist of the Year award
The Virginia Association of Public Safety Communications Officials (VA APCO) has honored Arlington’s Emergency Communications Center (ECC) Deputy Administrator Jeffrey Horwitz with its Public-Safety Communications Information Technologist of the Year award.
The honor recognizes an individual who has demonstrated extraordinary technical knowledge and expertise in their support of public safety communications…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
