Communications | City of Westerville, OH

9-1-1 Communications Dispatchers 

Westerville’s Communications staff brings many years of emergency, police, fire and medical service dispatching experience to Westerville residents and visitors. The need for the very best emergency dispatching service is not lost on anyone who has ever had to dial 9-1-1. Twenty-four hours a day, seven days a week, the Communications Section is ready to assist in city emergencies. This staff responds to more than 70,000 calls for emergency service annually.

The primary purpose of the Communications Section is to provide professional and responsive dispatch communications services to all City Public Safety forces and all other City departments during non-business hours. The mission of the Communications Section is to provide an efficient combined 9-1-1 Communications Center that is quick to respond to the Divisions of Police, Fire, Public Service and the community in general…

Meigs County dispatcher saves a life by giving CPR instructions over the phone (TN)

MEIGS COUNTY, Tenn. — A family in Meigs County credits a quick-thinking 911 dispatcher for saving a life, even though the dispatcher wasn’t near the person she saved.

On May 1st, Karissa Cardner successfully gave CPR instructions for a 25-year-old man who was unresponsive. That saved his life.

Cardner’s training was made possible through the new Telecommunicator CPR law in Tennessee, which went into effect in January of this year…

Question Answered: What’s the status of Ripon’s dispatch transfer? (WI)

Question Answered: What’s the status of Ripon’s dispatch transfer? (WI)

Question:What’s the status of Ripon’s dispatch transfer?Answer:After nine months of intensive work, the transfer of all Emergency Communications Services between the city of Ripon and Fond du Lac County Communications Center happened Tuesday.

“The transition has been made — fire, EMS and police,” City Administrator Adam Sonntag said. “We had a department head meeting [Wednesday], and all of them indicated that — short of a couple of hiccups, but nothing major — the transition went really smoothly.”

Members of the Ripon Police Department, Ripon Guardian Ambulance Service, Ripon Area Fire District (RAFD) and Fond du Lac County Communications have been working behind the scenes to ensure a smooth transition over the last nine months…

New PSN Radio tower installed at Umina Beach (Australia)

New PSN Radio tower installed at Umina Beach (Australia)

A new emergency communications tower has recently opened at Umina Beach in a bid to expand the Central Coast’s Public Safety Network.

The new radio site, which is located at 51 Castle Circuit, Umina Beach, was delivered by the NSW Telco Authority.

Parliamentary Secretary for the Central Coast, Adam Crouch, said the new radio site is vital to ongoing community safety…

Enlisting Mental Health Workers, Not Cops, In Mobile Crisis Response (O

Enlisting Mental Health Workers, Not Cops, In Mobile Crisis Response (O

Spencer Merritt thought he was going to die. Voices in his head—angry, insistent voices—told him he’d been poisoned by Ivermex, an antiparasite drug prescribed for veterinary use that his mother kept in the house. Other imagined voices belonging to his mother and stepfather told him they had poisoned his beloved dog, Lulu, who had died a year earlier. He thought they were talking to him through hidden microphones and speakers, although he couldn’t find any in his room.

Merritt, 32, felt like he couldn’t breathe. He thought he was having a heart attack. His cluttered second-story bedroom seemed like a death trap, and he was terrified that his parents were going to kill him. He bolted up from the sofa he used as a bed, ran down the stairs and out the front door. It was 1 a.m. and he was wearing jogging pants and a blue bathrobe. Outside, on the streets, he paced and ran, falling to the ground several times as pain shot to his chest and voices echoed in his head. Maybe he was having a seizure, he thought…