by AllThingsECC.com | Jun 25, 2021 | Comm Center News
An overworked 911 caller failed to dispatch a Fort Worth police officer on a June 1 domestic call that ended in double murder and suicide, according to a news report.
Former 911 operator Kate Colley told KXAS-TV the stressed 911 dispatcher received a call from Holly Beverly, who told him her ex-husband was on her way to her apartment in western Fort. Worth to hurt him.
The operator did not send an officer because the suspect was not yet at the scene, Colley told the TV station…
by AllThingsECC.com | Jun 25, 2021 | Comm Center News
By adding Richardson County, Lang says two additional dispatchers would be added, allowing the Southeast Communications Center to provide 24-hour coverage with three persons, seven-days-a-week. He said the center is looking at options for remodeling, or possibly other sites.
“It’s a situation where the technology and the requirements for staffing is changing at the state level. It’s very difficult for smaller places to be able to economically and staffing-wise, provide the level of service people expected on 9-1-1…
by AllThingsECC.com | Jun 25, 2021 | Comm Center News
Cenaida Herrera never before considered a career as a 911 dispatcher.
But, always keeping an open mind about her career prospects, the recent Immokalee High School graduate wanted to learn as much as she possibly could about the profession.
With Wednesday’s announcement of the Immokalee Foundation’s new partnership with the Collier County Sheriff’s Office, students can train in emergency 911 communications through the foundation’s Public Safety Career Academy…
by AllThingsECC.com | Jun 25, 2021 | Comm Center News
HENDERSON COUNTY, Tenn. — Henderson County 911 spent Wednesday morning testing how quickly they can respond to calls.

“We’ll initiate 10 motor vehicle crashes across the county, mostly in the I-40 district area and Highway 412,” said Pamelia Tolley, 911 Director for Henderson County.
Tolley says this is to test the automatic crash notification — part of Sirius XM Guardian. It sends data directly to 911 centers, instead of initiating a call from a representative…
by AllThingsECC.com | Jun 24, 2021 | Comm Center News
A genuine issue of material fact still exists on the willful or wanton exception to governmental immunity for the use of a 911 system in the case of mishandled Howard County emergency call that resulted in a woman’s death, the Indiana Court of Appeals has affirmed.
In the interlocutory appeal of Howard County Sheriff’s Department and Howard County 911 Communications v. Derrick Duke and Dustin Duke, as Co-Personal Representatives of the Estate of Tammy Lynn Ford, Deceased, 20A-CT-1936, the Howard County Sheriff’s Department and Howard County 911 Communications appealed an order denying their motion for summary judgment on a complaint filed by Derrick Duke and Dustin Duke as co-personal representatives of the estate of Tammy Lynn Ford…