FirstNet and Wildfire Response Operations: 5 Things You Need to Know

By Billy Freeman, Senior Public Safety Advisor, First Responder Network Authority

Wildland fires continue to burn at all-time highs. From January to July 2021, more than 2.6 million acres were burned(link is external) nationwide, including the massive, yet-to-be contained Bootleg Fire in Oregon. In 2020, nearly 59,000 wildfires burned more than 10 million acres. This was the second-most acreage impacted in a year since 1960, according(link is external) to the National Interagency Coordination Center for wildland fires.

Since the launch of FirstNet in 2018, the network has become an important tool in the toolbox for wildland firefighters. We have seen tremendous interest and use of the FirstNet fleet(link is external) of portable network assets for public safety agencies’ emergency response needs, with more than 750 requests from public safety in 2020.

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Everbridge Unveils Next-Generation 911 Solution to Modernize Emergency Calls to First Responders

Everbridge Unveils Next-Generation 911 Solution to Modernize Emergency Calls to First Responders

BURLINGTON, Mass.–(BUSINESS WIRE)–Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management (CEM), today announced its next-generation 911 solution designed to improve emergency dispatch in the United States. Through a partnership with RapidSOS, Everbridge 911 Connect™, an extension of the company’s CEM for Public Safety solutions, delivers enhanced location accuracy and provides unique caller identification information on wireless 911 calls, leveraging an expanded life safety database of over 250 million residential and business contacts. The new solution also captures critical information from residents to assist first responders while en-route to an emergency call, including special and functional needs, mental health impairments and household information, which is critical in helping responders with their daily mission….

Airbus deploys mission-critical communication solutions to help secure Hajj (Saudia Arabia)

Airbus deploys mission-critical communication solutions to help secure Hajj (Saudia Arabia)

Airbus has secured this years’ Hajj holy pilgrimage in Mecca with its mission-critical communication technologies in Saudi Arabia.

Image of Mecca:  Airbus

The company rolled out its Tactilon Agnet 800 collaboration platform and Tetra technology for use of public safety and security forces on the field and in the control rooms. Through the communication solutions’ secure and reliable features, the teams were able to coordinate faster and more efficiently wherever they were deployed.

Tactilon Agnet allows users to leverage the solutions to talk, exchange multimedia messages, and record and share videos at the touch of a button with other members of their group regardless of whether the different devices used are smartphones or Tetra radios.  Furthermore, the platform enables secure and reliable group communication, and one-to-one calls through voice, video as well as picture and text messaging which improves teamwork and collaboration between team members…

MedicAlert and RapidDeploy partner to provide 911 telecommunicators and first responders with medical data to improve outcomes

TURLOCK, Calif., July 26, 2021 /PRNewswire/ — Today, the MedicAlert Foundation, creator of the globally recognized medical ID system, announced a long-term strategic agreement with RapidDeploy, the industry’s leading cloud-native emergency response platform. Through the partnership, MedicAlert will deliver members’ critical health data to public safety dispatchers via the RapidDeploy platform.

MedicAlert members wear a medical ID and maintain an emergency health profile with their MedicAlert membership. The profile is a detailed personal health record that includes information on medical conditions, medications, allergies, vaccinations, medical devices, and patient instructions. It’s what MedicAlert relays to first responders when a MedicAlert member experiences an emergency…

Safety on the line: Investigating Austin’s 911 center staffing shortage

Safety on the line: Investigating Austin’s 911 center staffing shortage

Why former calltakers are concerned about Austin 911 staffing shortage

AUSTIN (KXAN) – During the week of February’s winter storm, an urgent call came into Austin’s 911 center.

“There’s two gentlemen threatening to kill me,” said the caller, who told 911 operators he was calling from the Hilton Hotel at Austin-Bergstrom International Airport.

“They’re standing outside the window with weapons,” the caller says in an audio recording…