On a recent afternoon, Antoine Mosley was panhandling on Cerrillos Road when the city’s Alternative Response Unit arrived.
The unit includes a caseworker, a paramedic and a police officer who respond to low-threat 911 calls usually related to behavioral health issues. The unit members are trained in de-escalation techniques and often connect people in crisis with mental health and housing services. When it is not responding to calls for service, the Alternative Response Unit is driving through Santa Fe offering food, water and support to those they see who may be in need…
The Fort Scott/Bourbon County Dispatch office is now located in the old jail facility on 207 S. Judson. Submitted photos.
Those who answer emergency calls for the Bourbon County community have been moved to a more secure and bigger space from the Hawkins Public Safety facility at 1604 South National Avenue.
“We answer all incoming 911 emergency calls and dispatch the appropriate agencies such as police, deputies, fire, and Emergency Medical Services,” Traci Reed, communications manager, said. Reed has been in this position for ten years and in the dispatch department for 14 years.
“We also answer all calls that require calls for service for the community,” she said…
As data grows dramatically in scale and complexity, existing analysis tools struggle to keep up. Within the public safety sector, the stakes are raised as people’s lives and livelihoods are at risk. Real-time information from traffic cameras, IoT sensor networks, and even health monitors can influence life-or-death decisions during emergency response. When that data is overwhelming or confusing, it impedes the effectiveness of this response and disrupts situational awareness. Fortunately, AR offers a new opportunity for much-needed innovation in analytics and visualization that hopes to make an immediate and significant impact on first responder operations and communications…
Radio dispatching law enforcement, medical and fire emergencies. Receiving telephone calls from the public, keyboarding, filing and general office work.
Durant Communications and Bryan County 9-1-1 Dispatchers will begin using an upgraded Computer Aided Dispatch (CAD) system during calls this month.
911 Dispatchers completed training last month and say the new system makes getting help to residents faster and more simple.
“The new CAD software upgrade interface is more user-friendly and 9-1-1 Dispatchers now have quicker access to critical data,” Durant’s IT Director Brenton Rucker said in a news release.
All the information needed to send assistance is now on just one monitor…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
