5 Minute Plus Wait-Time for 911 Calls in Portland Amid Staff Shortages, Efforts to Defund Police (OR)

Portland residents calling 911 to report emergencies are facing a “dramatic increase” in hold times, with officials saying that the system has become “unmanageable” and is “broken.”

According to The Oregonian, people dialing 911 are often left waiting over two minutes for their call to be answered, far longer than the national standard of 15 to 20 seconds.

People calling 911 to report a Sept. 4 shootout at a Pearl District restaurant and other emergencies in the following half-hour waited an average of more than 7.5 minutes before a dispatcher answered, The Oregonian reported, adding that this was just “the latest example of serious problems plaguing the city’s emergency dispatch system.” …

FCC September Meeting to Focus on Resiliency, IoT, Public Safety, and Tribal Broadband

FCC September Meeting to Focus on Resiliency, IoT, Public Safety, and Tribal Broadband

Federal Communications Commission (FCC) Acting Commissioner Jessica Rosenworcel released the agenda for the FCC’s upcoming September Open Commission Meeting, scheduled for September 30.

During the meeting, Commissioners will cover a wide range of topics, including network resiliency, IoT spectrum needs, promoting public safety, and expanding Tribal broadband access.

Items included on the meeting agenda are:

  • Promoting More Resilient Networks – The Commission will consider a Notice of Proposed Rulemaking to examine the Wireless Network Resiliency Cooperative Framework, the FCC’s network outage reporting rules, and strategies to address the effect of power outages on communications networks.
  • Reassessing 4.9 GHz Band for Public Safety – The Commission will consider an Order on Reconsideration that would vacate the 2020 Sixth Report and Order, which adopted a state-by-state leasing framework for the 4.9 GHz band. The Commission also will consider an Eighth Further Notice of Proposed Rulemaking that would seek comment on a national framework for the 4.9 GHz band, ways to foster greater public safety use, and ways to facilitate compatible non-public safety access to the band…

Charleston DPS communications officer passes away following COVID-19 complications (MO)

Charleston DPS communications officer passes away following COVID-19 complications (MO)

CHARLESTON, Mo. (KFVS) – The Charleston Department of Public Safety has announced that a Communications Officer who has served for almost two decades has passed away.

In a statement, the Charleston Department of Public Safety said Shalonda Sinks-Chappell served in the role since 2003.

The statement said she passed away from complications associated with COVID-19 on 9/11…

Communications Officer/911 Dispatcher (WI)

As a 911 Dispatcher / Communications Officer at the Fond du Lac County Emergency Communications Center, you will receive and process both emergency and non-emergency calls for Police, Fire, and Emergency Medical Services (EMS). This fast-paced position will require you to determine the appropriate call types and course of action based on the nature of the calls. You will receive emergency calls through 911, while you simultaneously enter information into the computer, and operate public safety dispatching equipment for multiple jurisdictions and agencies.  Position requires constant contact with the public in stressful situations that require the ability to remain calm, think clearly, use good judgment, and have clear, understandable speaking skills. Good judgment and the ability to multitask are a must. Must be able to work varied shifts including nights, weekends and holidays…

Job Posting for Dispatcher/911 Communications at City of Durant (OK)

POSITION SUMMARY

This position provides critical assistance to the public by dispatching Police, Fire, or Emergency Medical Services; and to provide responsive, courteous, and efficient service to City residents and the general public.

ESSENTIAL FUNCTIONS

1. Using a computer-aided dispatch system receives emergency calls for service from the public requesting police, fire, emergency medical, or other service; determine nature and location of emergency, determine priorities, and dispatches necessary emergency units in accordance with established procedures.

2. Transmits and receives messages to and from user agencies via public safety radios, 9-1-1 emergency telephone lines, data terminals, and other communications equipment…