Leaders from the Minneapolis and Hennepin County emergency communications and dispatch centers on Thursday unveiled a new technology to automatically call back abandoned 911 calls.
The new Automated Abandoned Call (AAC) system will be used effective immediately. The software helps the dispatch centers quickly answer and send resources. It also reduces the time dispatchers spend to manually call back abandoned calls.
Officials who oversee and monitor Floyd County’s 911 system say citizens are safer now than they were before dispatching services moved from Kentucky State Police Post 9 in Pikeville to the City of Prestonsburg due to better response time by law enforcement and emergency personnel.
“Unequivocally,” said Prestonsburg Police Chief Ross Shurtleff, who is also the city’s public safety director. “It is the best that it’s ever been.”
Johnston’s district attorney and the county’s 911 communications team are among the latest recipients of N.C. Attorney General Josh Stein’s Dogwood Awards.
The awards go to people who are working to improve the health, safety and well-being of their fellow North Carolinians.
Fulton County Commissioners on Monday signed an interlocal agreement aimed at consolidating emergency communications with the city of Rochester.
Officials of Fulton County and the city of Rochester are close to finalizing an interlocal agreement to operate a combined, or centralized, 911 dispatch center.
CASPER, Wyo. —Though operated by the city of Casper, law enforcement and emergency agencies countywide are dispatched through the Natrona County Public Safety Communications Center (PSCC). In 2023, telecommunications specialists at the PSCC handled over 29,600 calls to 911, according to the Casper Police Department.
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
