Interim picked as permanent director of Weld County Regional Communications Center (CO)

Nov. 1—After a nationwide search, the interim director will take on the official title as the new director of the Weld County Regional Communications Center.

Tina Powell will step up as the director of county’s communications center after serving as the interim director since the August resignation of Mike Wallace, who previously occupied the role, according to a Weld County Board of Commissioners release.

“Being a part of this regional communications center team, I fully understand the commitment to hard work and dedication it takes to ensure we continue to provide the best service to residents in need,” Powell said… “

City of Huntsville looking to hire 911 call takers (AL)

City of Huntsville looking to hire 911 call takers (AL)

These call talkers would work side by side with dispatchers but would not actually be dispatchers.

HUNTSVILLE, Ala. — The Madison County 911 Center is looking to hire more call takers.

These call takers would work side by side with dispatchers but would not actually be dispatchers. Call takers are the first person people hear when they call 911.

“You go to be able to multitask, you got to be able to listen and type at the same time while taking accurate details of what’s going on,” said Huntsville Police Sgt. Ricky Stephen…

‘Where is your emergency?’ | New Zealand

Our Police Emergency Communications Centres are marking a milestone, celebrating 25 years of delivering critical emergency services for both public safety and the safety of frontline police officers.

While 111 calls have been taken for many years, it wasn’t until 1996 that dedicated ‘Comms’ Centres were established – first in Wellington, and then replicated in Christchurch and Auckland.

Before then calls were handled by Operations and Control Rooms. Major changes took place when the Communication and Resource Deployment (CARD) system was set up.

The first job to come in was at 14:36 on 28 October 1996, where a caller reported a group of youths pulling guttering off the roof of a scout hall in Hamilton…

Expanding Rural Broadband Coverage Through FirstNet

A unique public-private partnership provides broadband for public safety services and for rural areas that have been traditionally underserved or unserved.

By Mark L. Ryckman, ICMA-CM; and Kenzie Capece | Nov 01, 2021 | PM MAGAZINE

For the first time, public safety has a nationwide broadband network it can call its own. Known as FirstNet, the network is built through a public-private partnership between the federal government and the global telecommunications carrier AT&T. Overseen by the First Responder Network Authority (FirstNet Authority), a federal government entity, this nationwide broadband network is revolutionizing the delivery of public safety services. READ FULL ARTICLE

Emergency Dispatcher Helps Deliver Baby In Wauwatosa (WI)

Emergency Dispatcher Helps Deliver Baby In Wauwatosa (WI)

WAUWATOSA, WI—A 911 emergency dispatcher helped deliver a baby in Wauwatosa. Dispatcher Rhondi Love assisted a Wauwatosa family deliver a baby over the phone utilizing Emergency Medical Dispatch, according to the Wauwatosa Police Department.

EMD is a system that enhances emergency services and allows the call takers to quickly narrow down the type of situation and dispatch first responders.

The questions asked by the dispatcher help them relay critical information to responding medical personnel so they can be prepared to assist immediately when they arrive, police said…