Danish AI platform helps save lives by assisting 911 dispatchers in assessing emergency calls
SEATTLE, November 18, 2021–(BUSINESS WIRE)–The Seattle Fire Department (SFD), in partnership with Corti.ai, a leading AI software company, has implemented Corti Triage to assist 911 dispatchers in assessing emergency calls and saving more lives. SFD says that Corti’s Triage platform enables it to create, manage and optimize protocols that call-takers follow in real-time, optimizing workflow by an improved double-digit rate to successfully increase its PSAP call processing time.
“Every facet of operations in the PSAP environment is critical, but call center triage is where it all begins. Unfortunately, understaffing has been a chronic issue for emergency medical services around the country for years, and the pandemic has only exacerbated the problem with high call volumes,” says Andreas Cleve, CEO & co-founder of Corti…
POLICE DEPARTMENT’S NEW & IMPROVED MOBILE APP NOW AVAILABLE
RIVERSIDE, CA – The Riverside Police Department is proud to unveil its new and improved mobile application called “Atlas One.” The app is available in the Apple and Android app stores by searching for “Atlas One,” and is a free download to the public.
Atlas One will allow us to continue sharing important alerts regarding traffic collision road closures, at-risk missing persons, and significant police activity we want our community to be aware of. It will provide residents and business owners with one-stop-shop access to important resources, and even allow people to submit tips to help solve crimes and address various livability issues within their neighborhood…
A FirstNet Authority board featuring seven new members conducted its first meeting today and immediately implemented some changes, including renaming three of the four board committees in an effort to better describe their evolving roles in the organization.
New FirstNet Authority Chair Steve Benjamin—the mayor of Columbia, S.C., who was appointed to lead the board last month—described the opportunity to serve on the FirstNet Authority board as a “sacred trust,” expressing enthusiasm about working with other board members and the organization’s staff to oversee the nationwide public-safety broadband network (NPSBN). This sentiment echoed by other new board members during the meeting, which was webcast…
SAN MATEO COUNTY, CA — San Mateo County’s 911 dispatch center was recognized as an Accredited Center of Excellence by the International Academies of Emergency Dispatch, the county announced Thursday.
The honor is the highest distinction given to emergency communication centers. San Mateo County’s 911 communications center is one of nine dispatch centers in California and 97 in the world to receive the award.
“Centers who earn Accredited Center of Excellence status are the embodiment of dispatch done right so we are very proud to earn this recognition,” Natasha Claire-Espino, San Mateo County Public Safety Communications Director, said in a news release. “Our dispatchers take great pride in doing their best and go all-in to consistently demonstrate pride, teamwork, and innovation by putting their communities first. Our partnering agencies often recognize our dispatchers for being the best at what they do, and they work hard to maintain that level of performance…
This week’s Advocate is a throwback to 2017 when I wrote about the difference between network capacity requirements of commercial broadband networks and capacity requirements of public-safety broadband networks. This is a good time for this particular throwback since we are currently working with the Federal Communications Commission (FCC) to determine the highest and best use for 4.9 -GHz spectrum. When establishing capacity needs of a broadband network, it is important to understand that commercial network capacity assumptions do not hold up when it comes to public safety. As you will discover below, this is because most public-safety incidents happen within small geographic areas. Therefore, the capacity needed during these incidents has to be measured based on what is available within a single cell sector or cell site…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
